Managing Broker
eXp World Holdings
Edmonton, Alberta
4d ago

eXp Realty is one of the fastest growing real estate brands in North America, with thousands of agents operating across the United States, Canada and around the world.

As a full-service real estate brokerage, eXp Realty provides 24 / 7 access to collaborative tools, training and socialization for real estate brokers and agents through its 3-D, fully-immersive, cloud office environment.

eXp Realty attracts the most talented people from all fields. Whether you're a real estate professional, engineer, marketer, accountant or in another field, you'll be challenged and inspired every day.

Join us on this incredible journey! We are fully remote!The Managing Broker will be responsible for the successful administration of eXp Realty brokerage operations at the provincial level.

Supporting our agents in the delivery of exceptional real estate brokerage service to their clients, this position will be accountable for all operational elements necessary to comply with the individual provincial license law, association membership and MLS participation, along with the transaction review process, compliance training, and the eXp Risk Management program.

This person will have an exceptional track record as a supervising real estate broker / manager of a medium to large firm, an understanding of real estate brokerage at a provincial level, an aptitude for leading and inspiring teams, a collaborative approach and a boundless work ethic.

They must be a people-person but also possess the ability to implement systems and processes.

SPECIFIC DUTIES :

AGENT SUPPORT AND RETENTION :

  • As a key participant on the eXp Realty provincial leadership team, she / he ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers
  • Timely and promptly responds to agents request for assistance
  • Promptly assist agents with necessary processes to ensure quick transfer of license
  • Coordinates distribution of inbound mail
  • Liaison between agents and other internal departments when necessary.
  • Periodic Face To Face meetings to cultivate Trust and Community
  • Promote practices to better ensure the safety and well-being of all agents
  • Promote a culture that is positive and supportive, upholding the core values of eXp Realty including collaboration, transparency, integrity, agile, agent-centric, and relationship focused
  • Perform the duties of Broker of Record if required
  • BROKERAGE OPERATIONS :

  • Acts in the capacity of the Managing Broker
  • Recognizes and adheres to the employee / employer model, guidelines and direction as an eXp Realty Leadership Staff member.
  • Embraces and promotes the eXp Realty World Campus and cloud environment
  • Engages in active involvement with local, state and national association of Realtors and is the primary point person for eXp’s relationship with the associations and Multiple Listing Services.
  • Performs contract review to ensure legal and contractual compliance of transactions in a timely manner
  • Responsible for the administration and management of eXp’s Provincial Trust Account according to provincial law (if one is required)
  • Collaborates with the Director of Brokerage Operations and the eXp Legal Department to ensure that eXp Provincial brokerage operations comply with all applicable laws and regulations including provincial license law
  • Monitors provincial performance goals and enforce accountability for their achievement
  • Ensures the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents
  • Manages and implements the ongoing enhancement of and compliance with company-wide and individual provincial brokerage operations manuals
  • Provides oversight of customer facing marketing activities
  • Mediates issues between eXp agents within the province when required
  • Supports innovation in how the company can efficiently support its growing provincial agent base in terms of brokerage operations
  • Supports eXp Growth Leaders by positively engaging with prospective agents, groups and teams who are interested in joining eXp
  • Works hand-in-hand with eXp Growth Leaders for the overall success of eXp Realty in their province.
  • Provides monthly report to leadership regarding Brokerage Operations key indicators.
  • When applicable, provides leadership and oversight to Assistant Provincial Administrative Brokers, Compliance Review Specialist, or any other eXp staff members in the province.
  • COACHING AND TRAINING :

  • Regularly conducts training to enhance agent’s knowledge and understanding of contracts, risk management, licensing and both federal and provincial real estate law and compliance to our FINTRAC Manual, Privacy Policy, DNC List and requirements and the Competition Act.
  • Effectively consults and engages with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues
  • Provides mentorship opportunities to new agents
  • Provides supplemental / informal coaching to agents in effectively growing their real estate business and achieving their personal goals while directing and encouraging agents to utilize eXp formal, cloud based training and coaching as their primary resource.
  • This is not an all-inclusive list. Such other duties as may be assigned. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :

  • Holds an active real estate broker license with continuing education credits in real estate, management and legal compliance
  • Demonstrated ability to conduct and supervise Commercial transactions would be considered an asset
  • A keen interest in and high level experience in real estate compliance activities including a deep knowledge and understanding of legal obligations of real estate professionals under the provincial and federal law, FINTRAC, Privacy Act, the CREA Code of Ethics and MLS Rules and Regulations
  • Proven track record of managing a medium to large brokerage firm, specifically from an operations or compliance perspective
  • Ability to lead and motivate others including a track record of developing staff and maintaining a high standard of employee relations
  • Excellent communication skills - written, verbal and interpersonal communication skills across all levels of the organization
  • Highly collaborative and capable of working with internal partners to facilitate successful results both in person and in a virtual environment
  • Demonstrated ability to analyze processes, enact change and think operationally and strategically to achieve business goals
  • Able to drive results and meet goals with a strong sense of urgency
  • Ability to make quick decisions and solve problems using good judgment
  • Possess the highest degree of integrity
  • Willingness and ability to travel
  • Possess the technology and ability to work from a home environment
  • Member of the Canadian Real Estate Association
  • eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.

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