Engagement Management – Consulting (Temporary for 12 months)
Yee Hong
Scarborough, Ontario, CA
5d ago

As a recognized leader in providing excellent, culturally appropriate seniors’ care, Yee Hong continues to explore new ways of delivering services, promoting innovation, collaboration and a culture of quality throughout the organization.

We require a dynamic and growth oriented leader to lead a new division that is focused on revenue generating business lines, as :

Engagement Manager Consulting

Full Time Temporary for 12 months

Job Ref. No. : 21 / CO / 008)


The Yee Hong Centre for Geriatric Care is the largest not-for-profit elder care organization in Canada, delivering high-quality, culturally appropriate services to Chinese and other ethnic seniors since 1994.

Operating 805 long-term care home beds, a wide range of community support services, and a hospice, Yee Hong annually serves more than 15,000 individuals across the Greater Toronto Area.

Yee Hong has a strong track record of success, and exceeds Provincial standards on LTC KPIs, including through the COVID-19 Pandemic.

In order to provide financial support to the not-for-profit organization, as well as to share leading practices in elder care across the industry, Yee Hong has launched a consulting business supporting home operators and senior service providers across Canada and internationally.

The Opportunity

Reporting to the CIO / VP, Corporate and Community Services who oversees the consulting portfolio in the interim, the Engagement Manager will oversee several projects of significant complexity, risk and transformational impact.

S)he will work closely with various Subject Matter Experts from across and external to Yee Hong to develop conduct research and analysis, prepare and deliver presentations and other deliverables.

S)he will manage multiple client relationships at the project level, exceed client expectations and build credibility through delivering actionable recommendations and top-quality results.

With a keen eye to developing new business, (s)he will also identify new opportunities with existing clients and develop proposals for new client prospects.

In addition to participating directly in client consulting engagements, the Engagement Manager will support internal Yee Hong transformation projects and play an active role in managing the Consulting department.

This is a rare opportunity to join a leading long-term and elder care organization, and a newly established and rapidly growing consulting practice in a unique and important whitespace in the Canadian seniors’ care industry.

This individual will have the opportunity to work closely with experienced senior consultants and elder care experts.

Key Qualifications

Master’s degree in business administration, health management or clinical (nursing, pharmacy, etc.), or Bachelor’s degree plus

relevant work experience

5-7 years’ work experience, preferably in management consulting or other professional services in healthcare and / or social services,

and ideally in a seniors services organization

Experience as a Project Manager in a time-compressed, highly dynamic and entrepreneurial environment (PMP certification considered an asset)

Strong interpersonal skills, notably the ability to work with a wide-range of clinical, operational, and management professionals

Strong written and verbal communication skills including the ability to produce proposals, client-ready documents and other

artifacts, particularly in PowerPoint

Robust analytical and reporting skills and familiarity with Excel

Working knowledge of accounting, finance and business strategy / case methodologies

Willingness to support marketing and business development efforts

Experience working in a culturally-diverse environment, fluency in Mandarin and / or Cantonese an asset

Strong passion for generating social good

Interest in elder care and healthcare overall

Travel may be required as conditions allow.

Applications will be considered until the position is filled, with application review beginning August 13, 2021.

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position.

If contacted for this employment opportunity, please advise if you require any accommodation.

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