Payroll Verification Officer
Volt
Mississauga, Ontario, CA
7h ago

We are looking to hire a seasoned Payroll Officer for our growing team!

  • Basic Purpose : Subject matter expert specifically regarding the audit and control measures for the Investment Retirement Planners & Mortgage Specialists’ Compensation program ensuring adherence to compensation standards and guidelines;
  • mitigation of risk; and verifying conformity to regulatory requirements.

    PRIMARY RESPONSIBILITIES :

  • Assist the Investment Retirement Planner & Mortgage Specialist Sales Force in Ontario, Quebec, Atlantic, BC, Alberta and MB & Sask provinces to achieve their business objectives and regulatory obligation by coordinating and executing compliance audits.
  • Conducts verification for incoming sales to ensure compensation is correctly completed in accordance to National Office Process and Procedures.
  • Ensure all sales / recoveries requiring review are examined for completeness and accuracy.
  • Delivers a superior client experience by providing customer care and service
  • Assumes ownership and accountability for resolution of complex issues and concerns. Reports potential high-risk situations to Manager.
  • Identifies and recommends procedural and system enhancements for value added management of Operational Risk.
  • Work requires continual reacting and adaptation to changing environment to ensure quick resolution of identified issues / gaps.
  • Provides support on projects and initiatives to the VCSS Department
  • Responsible for accurate and timely completion / verification / recovery of IRP / MS Compensation (daily, bi-weekly, monthly and annually).
  • Works on a variety of bank applications to complete process.
  • Works in a team environment.
  • POSITION REQUIREMENTS : Business Knowledge

    Business Knowledge

  • Understands the Mortgage Specialist / Investment Retirement Planner Compensation Program guidelines and processes. Knows audit and control processes and procedures.
  • Technical

    Analytical Thinking / Problem Solving

  • Employs problem solving techniques and detailed thinking to break down complicated problems.
  • Achievement Motivation

  • Makes specific changes in work methods to improve performance
  • Customer Service / Service partner Orientation

  • Seeks information about the underlying needs of the customer, beyond those expressed and matches these to available or customized solutions.
  • Listening, Understanding, and Responding

  • Addresses opposing views or reactions. Demonstrates sensitivity and acts to help individuals resolve their problems.
  • Teamwork and Co-operation

  • Keeps team members informed and up-to-date about group process change or shares all relevant or useful information.
  • Time Management

  • Operates efficiently within a given framework of deadlines / timetables, prioritizing activities and adjusting normal schedules so that objectives are met.
  • Volt is an equal opportunity employer

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