IT Desktop Support Specialist18WD29346Americas-Canada-Ontario-TorontoIT Desktop Support SpecialistLocation : Toronto, ON - Canada
installs, configures and troubleshoots desktop systems, workstations. Provides quick response and maximum uptime of all users and performs end user training when necessary.
Serves as liaison between IT and business groups. Acts a face of IT / EIS in managing customer relationships and expectations.
Assist other infrastructure teams with server and network issues and installations when on-site technical resources are not available.
This position typically reports to IT Operations / Infrastructure Manager Responsibilities
In some locations, (may) maintain print queues
May) exchange equipment parts. Train customers on various tools and systems. Maintain documentation and training material for supported services.
Communicate highly technical information to both technical and non-technical personnel. Provide hands on help to other IT groups
Implement and communicate new technology to internal end users
May be required to) transport, set-up, and maintain systems for special events such as trade shows or conferences
About Autodesk With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used.
It's disrupting every industry : architecture, engineering, and construction; manufacturing; and media and entertainment.
With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital scientists, students and hobbyists.
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Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world. Information Technology
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world.
Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
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