Payroll Specialist - TELUS Health
Victoria, BC, CA
6d ago


Be a part of a transformational journey with innovative talent and leading edge technologies.

Join our team

Our team drives optimum HR and Payroll outsourcing solutions to our mid-market clients across Canada. We leverage each other's unique knowledge and extensive experience in all areas of HR & Payroll to ensure the accuracy and timely delivery of our services.

We have a focus on process innovation and we initiate the opportunity to increase client satisfaction by supporting them through leading edge technology transformation in their business.

Here’s the impact you’ll make and what we’ll accomplish together

You're a strong team player with a can-do attitude and a focus on client solutions and support. You have a strong ability to identify audit risk in advance and have a proactive vs reactive approach to HR & Payroll.

You ensure that contingency planning and business continuity is a top priority for our team. You take the initiative with addressing innovative recommendations for improvements.

You have a warm and welcoming presence with your customers both internal and external.

Here's how

A week in the life of this role :

  • Client Interactions : Interacting and supporting our mid-market clients in understanding their HR & Payroll records on a daily basis Dissecting their current HR & Payroll transactions DLGL system implementation support meetings with our clients - through WebEx and / or in person
  • Team collaboration : Supporting our HR & Payroll BPO team in developing innovative process recommendations Job sharing all work to ensure business continuity for contingency purposes Recurring check ins with the team to ensure that we are all aligned and have the same focus on outcomes and strategy Work hard and have fun
  • As a Payroll Specialist : A focus on client support solutions and the integrity of our output Analyst work in areas of Payroll and HR business process outsourcing ("BPO") Identifying areas of improvement and escalating them as they occur Acting member on our project teams - DLGL system implementations Ensuring the timely delivery and accuracy of our HR & Payroll BPO transactions
  • Qualifications

    You're the missing piece of the puzzle

  • Full cycle Payroll experience (Inter-provincial)
  • Intermediate level HR experience (Advisor, Analyst level)
  • Sound knowledge of legislative requirements as they tie to all applicable regulators both in the HR & Payroll space
  • Strong communication and support skills
  • A focus on continuous learning and development as a team
  • Strong attention to detail and analytic skills
  • Great-to-haves

  • Experience in a client support environment
  • PCP and / or CPM designation
  • CPHR or a Degree, Diploma and / or Certification in Human Resources
  • Fluent in French and English
  • Who is TELUS?

    We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion?

    At TELUS, you create future friendly® possibilities.

    At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

    Disclaimer : In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and / or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

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