Director of Operations

IPSS

Ottawa, Canada

3d ago

iPSS inc. is a leading IT Security Solutions integrator located in Ottawa. We are looking for a motivated, energetic, and personable Director of Operations to join our dynamic team.

Reporting to the company President, as the Director of Operations, your primary role will be to direct, promote, and coordinate the operations of the company’s business in a manner that will optimize the company’s growth, efficiency, and profitability.

Responsibilities :

Recruitment and contracting of full-time employees and consultants

Oversee company financial management including banking, payroll and benefits management for main and associated companies

Oversee and assist the proposal team with RFP / RFQ technical and financial responses to grow company procurement vehicles

Oversee existing products and services contracts and lead contract negotiations with new OEM / vendor partners (including margin and joint venture discussions)

Provide regular updates to upper management regarding overall company performance both quantitatively and qualitatively

Oversee ongoing employee development and training

Ensure OEM / vendor partnership level requirements are met and maintained

Establish, maintain and grow partnerships with key OEM / vendors to ensure long-term, strategic partnerships

Lead and partake in the project / contract management of existing and new product / professional services contracts and procurement vehicles

Monitor the company website to ensure it reflects corporate image and updated content

Manage, coach and motivate operational managers and admin support staff

Drive increased efficiencies and profitability while maintaining standard of work quality

Assist in development of forms and tools to increase company efficiency

Ongoing employee relations and performance management

Identify and provide opportunities for employee advancement and development

Ensure company facilities and equipment meet Canadian federal government security requirements associated with maintaining facility and personnel security clearances, as well as all municipal, provincial and federal regulations

Enforce, uphold and development of company policies

Liaise with accounting firms to produce year-end financial statements

Liaise with legal on employment and corporate legal matters

Oversee annual company sales performance, market share and profitability goals

Monitor competition and trends and makes business recommendations for review

Cultivate a positive culture which mirrors trust, hard work and passion

Required Skills and Knowledge :

Strong ability to lead, develop and train / mentor staff

Sound knowledge of accounting principles

Sound knowledge of Canadian employment law

Excellent verbal and communication skills

Strong writing skills

IT Fluency in MS Office and basic accounting software

Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment

Sound knowledge of supply chain management

Strong organization skills

Strives working in a fast paced, dynamic environment

Experience preparing / reviewing government responses to Requests for Proposals

Attention to detail is critical and ability to multi-task is essential

Fluency in French would be an asset

Education and Experience :

10+ years of relevant experience within a similar industry (information technology) including people and office management experience

Strong knowledge of Canadian Federal Government clearances, contracts and procurement processes and vehicles

Bachelor’s level or post-graduate level education preferred within business or a related field

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