Director of Operations
Ottawa, Canada
3d ago

iPSS inc. is a leading IT Security Solutions integrator located in Ottawa. We are looking for a motivated, energetic, and personable Director of Operations to join our dynamic team.

Reporting to the company President, as the Director of Operations, your primary role will be to direct, promote, and coordinate the operations of the company’s business in a manner that will optimize the company’s growth, efficiency, and profitability.

Responsibilities :

  • Recruitment and contracting of full-time employees and consultants
  • Oversee company financial management including banking, payroll and benefits management for main and associated companies
  • Oversee and assist the proposal team with RFP / RFQ technical and financial responses to grow company procurement vehicles
  • Oversee existing products and services contracts and lead contract negotiations with new OEM / vendor partners (including margin and joint venture discussions)
  • Provide regular updates to upper management regarding overall company performance both quantitatively and qualitatively
  • Oversee ongoing employee development and training
  • Ensure OEM / vendor partnership level requirements are met and maintained
  • Establish, maintain and grow partnerships with key OEM / vendors to ensure long-term, strategic partnerships
  • Lead and partake in the project / contract management of existing and new product / professional services contracts and procurement vehicles
  • Monitor the company website to ensure it reflects corporate image and updated content
  • Manage, coach and motivate operational managers and admin support staff
  • Drive increased efficiencies and profitability while maintaining standard of work quality
  • Assist in development of forms and tools to increase company efficiency
  • Ongoing employee relations and performance management
  • Identify and provide opportunities for employee advancement and development
  • Ensure company facilities and equipment meet Canadian federal government security requirements associated with maintaining facility and personnel security clearances, as well as all municipal, provincial and federal regulations
  • Enforce, uphold and development of company policies
  • Liaise with accounting firms to produce year-end financial statements
  • Liaise with legal on employment and corporate legal matters
  • Oversee annual company sales performance, market share and profitability goals
  • Monitor competition and trends and makes business recommendations for review
  • Cultivate a positive culture which mirrors trust, hard work and passion
  • Required Skills and Knowledge :

  • Strong ability to lead, develop and train / mentor staff
  • Sound knowledge of accounting principles
  • Sound knowledge of Canadian employment law
  • Excellent verbal and communication skills
  • Strong writing skills
  • IT Fluency in MS Office and basic accounting software
  • Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment
  • Sound knowledge of supply chain management
  • Strong organization skills
  • Strives working in a fast paced, dynamic environment
  • Experience preparing / reviewing government responses to Requests for Proposals
  • Attention to detail is critical and ability to multi-task is essential
  • Fluency in French would be an asset
  • Education and Experience :

  • 10+ years of relevant experience within a similar industry (information technology) including people and office management experience
  • Strong knowledge of Canadian Federal Government clearances, contracts and procurement processes and vehicles
  • Bachelor’s level or post-graduate level education preferred within business or a related field
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