Human Resources Generalist
Hornblower Cruises and Events
Toronto, Canada
5h ago

Essential Duties & Responsibilities :

  • Provide consultation and coaching on issues related to employee relations, workforce planning, recruitment and selection, talent and performance management, compensation, and organizational development to the Toronto and Gananoque locations
  • Coordinates and facilitates recruitment activities including pre-screening, testing, scheduling interviews, reference checks and document signing
  • Monitors employee climate to identify issues / trends; counsel managers on identifying issues and implementing corrective actions, while also seeing opportunities to increase engagement.
  • Gathers, analyzes, and interprets HR related data for report generation and management decision making, links HR action plans with business needs
  • Provides accurate, timely responses to employee and management inquiries regarding policies, employment legislation, benefits, and payroll
  • Assists with the employee contract renewal process with the operations team to include identification of high potentials as well as below standard performers, succession planning, promotions, transfers;
  • creates appropriate action plans

  • Provides accurate, timely responses to employee and management inquiries regarding policies and employment legislation including both Federal and Provincial legislation
  • Works closely with Manager, HR Operations to continuously improve the level of HR support provided to the operations through programs, tools, resources on labour and employment issues that frequently arise
  • Assists with employee recognition events
  • Represents the Company at community events, including job fairs
  • Maintains up-to-date employee records and files (electronic)
  • Assists the Payroll and Benefits representative when needed
  • Assists with the administration of employee surveys
  • Functions as the administrative core for the HR department
  • Partners with Manager of Training, ISO & Programs in coordinating, scheduling and setting up new hire orientation and refresher training;
  • at assists with facilitation

  • Handles special projects delegated by the Manager or Director
  • Maintains knowledge of applicable employment legislation
  • Demonstrates the ability to support a 7 day a week operation
  • Adheres to all health and safety regulations
  • Works with a safety mindset by following all safety policies, procedures and safety measures (i.e. PPE). Identifies and brings forward risks, hazards and opportunities on the job.
  • Actively participates in health and safety in the workplace

  • Maintains a neat, clean and well-groomed appearance (refer to appearance standards in employee handbook)
  • Reports to work on time and for all scheduled shifts
  • Understands all policies and procedures relating to the employee’s role within the company
  • Maintains any applicable licenses and certifications
  • Completes any other duties as assigned
  • Requirements & Qualifications :

  • University degree or college diploma in Human Resources, Business Administration, or related field
  • CHRP designation
  • 3-5 years human resources generalist or equivalent experience
  • Multi-site support experience preferred
  • Must be able to travel regularly between in Toronto, Gananoque and Niagara locations and have reliable transportation
  • Must be proficient with Microsoft Suite of products
  • Meticulous attention to details and highly organized
  • Strong analytical and problem-solving capabilities
  • Ability to prioritize and plan work activities to use time efficiently
  • Strong collaboration and team building skills
  • Excellent verbal and written communication skills required
  • Knowledge of trends, best practices, legislation change and new technologies in human resources, talent management and employment law
  • Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 15 pounds (7 kilograms)
  • Walk, stand, sit and work in all types of weather conditions for extended periods
  • If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection)
  • The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

    City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and / or discrimination of any type, including but not limited to discrimination and / or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex / pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.

    City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills.

    City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.


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