Inside Sales Support
The Herjavec Group
Toronto, Ontario, Canada
14d ago

Reading, United Kingdom

Herjavec Group is #1 on the Cybersecurity 500 List and our competitive advantage lies in that we are laser focused on Information Security.

It’s one of the hottest industries right now and our sales team is constantly evolving to meet the needs of the business.

This is an exciting opportunity to join a dynamic and expanding IT Security Company based from our office in Reading.

Reporting directly to the Director of Sales, the Inside Sales Support (ISS) will be responsible for supporting our busy enterprise sales team.

In this role the ISS will also be responsible for specific office support responsibilities that will grow over time.

Responsibilities :

  • Provide quality service to HG’s internal and external customers in all assigned tasks, while upholding HG values at all times
  • Serve as internal sales support for the enterprise sales team to achieve or exceed assigned goals
  • Work closely with internal team members to ensure high customer satisfaction
  • Run daily reports and keep a detailed schedule of events for the team
  • Partner effectively with sales team to drive territory coverage and maintain positive distributor relationships
  • Work closely with orders and other teams as required or requested
  • Provide support as required to the Director of Sales
  • Ability to manipulate and manage spreadsheets
  • Assist enterprise sales reps with quotes when required
  • Prepare, submit and track all sales orders with high level of accuracy
  • Serves as a central point of contact and support for the Sales Representative for order-related issues
  • Manage office mail and deliveries for the office
  • Order drinks and food for kitchen
  • Responsible for scheduling and aligning resources for customer visits to the Reading office
  • Requirements :

  • Passion and excitement day in and day out
  • Office administration and / or reception experience is an asset, with at least 2+ years of experience
  • Effective communication skills, both oral and written.
  • Excellent interpersonal skills.
  • Strong organizational skills and ability to multi-task.
  • High attention to detail.
  • Skill in exercising initiative, judgment, and decision-making.
  • Experience using computer systems, with an emphasis on MS Office applications (Windows, Excel, Outlook)
  • Driven individual with ambitions to over achieve
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