IT PROJECT LEADER
About IDS Systems and this opportunity
IDS Systems is an Ottawa based small business that is best known for building IT infrastructure, migrating organizations to the cloud, and providing data protection services.
IDS offers clients both professional services and managed IT services.
As a result of corporate growth, IDS Systems is seeking a hands-on IT Project Leader with 5-10 years experience leading teams of technical IT professionals to successfully deliver IT Infrastructure projects - both large and small - to our valued customers.
Reporting to the Director, Service Delivery, the successful candidate will be able to communicate effectively with clients and colleagues alike, possess a strong attention to detail, work independently and manage multiple simultaneous projects in a fast-paced environment.
Supervise and prioritize activities of IDS IT Professional Services team members to successfully deliver IT assignments and projects
Assist management in providing monthly cost and capacity reports and forecasts, schedules and cash flows
Gather information and requirements from the sales team and from clients to produce project plans that reflect the proposed scope of work Ensure accuracy of estimated levels of effort, timelines, and risks
Assign staff based on availability and skills to projects
Effectively communicate team responsibilities to ensure each member is aware of their specific role and assignments.
Review contracts to ensure reflection of proposal details
Transpose contract details into internal resource management tools
Act as the project point of contact and liaise with the client and the IDS service delivery team
Simultaneously lead multiple projects within the IT Professional Services and IT Managed Services departments
Appropriately prioritize activities and resource conflicts
Manage project(s) progress by : Lead regular technical team meetings to ensure IDS technical delivery team members are clear on tasks and completion details Ensure that personnel are empowered and enabled to meet their role expectations Ensure obstacles are removed to facilitate project success
Ensure seamless coordination between services, product sales and any 3rd party suppliers as applicable
Ensure clients are kept informed of progress and the need for change orders, potential challenges and obstacles
Ensure project documentation is completed and delivered
Work with accounting to ensure project and month end time & billing reporting is accurate and timely
Responsible for project close-out activities, including delivery and archiving of documents and as-built designs.
As part of project closure activities, identify deficiencies and make recommendations for future improvement.
Hands-on professional who leads by example
Excellent time management and organizational skills with experience establishing guidelines in these areas for others
Strong interpersonal skills with a commitment to customer satisfaction
Self-motivated, ability to work accurately under pressure in a team setting
Computer software skills, including a working knowledge of scheduling (MS Project), MS Word and Excel software applications
Post secondary education or equivalent experience in business, information technology, or a related discipline
Proficiency in French is an asset
Competitive compensation and benefits
Opportunities for growth and development
An open and collaborative work environment
To apply please send your resume to dpeckham idssystems.com and lpoirier idssystems.com