SmartWorks is seeking a talented and motivated Business Consultant who can balance their business knowledge, technical skills and strong interpersonal skills.
The Business Consultant will interact with our customers, development teams and third party software vendors to gather and document requirements, deploy applications and provide implementation support and training.
When safe and appropriate, you will be required to travel throughout North America approximately 30% of the time. While you're not traveling throughout Canada and the US, you will able to take advantage of our remote culture and work from home or if you would prefer, you can work out of our corporate headquarters in Ottawa, Ontario! What your impact will be : Gather requirements, design and implement solution using SmartWork’s application suite Integrate SmartWork’s application suite with 3rd party software interfaces Develop and maintain project documentation, standard operating procedures, and other documentation as required Lead training sessions with SmartWork’s customers and provide implementation support Act as a liaison between SmartWorks, customers, 3rd party vendors and industry consultants Build a knowledge of Smart Metering infrastructure and best practices on analysis of corresponding data Provide the Project Manager with regular updates on progress, issues and ideas for resolution, and successes What we are looking for : 3+ years of relevant work experience in software implementation College diploma or University degree in a related technical field Strong grasp of SQL and one or more Enterprise Database Software such as SQL Server, Oracle etc.
Ability to travel in North America up to 30% of the time is a must Familiarity working with Linux and Windows Previous experience in training customers and writing technical documents Previous experience in the Utilities industry is an asset but not required What will make you stand out : Possess strong analytical skills to understand requirements Demonstrate excellent verbal and written communication skills in English Can work independently, but most importantly, as a team player Know that a positive attitude is a must What we offer : A competitive compensation package A casual work environment Full range of employee benefits 401(k), Health Insurance (medical, dental, vision, life, short and long-term disability, AD&D) Generous Vacation About us : SmartWorks is a division of Harris Utilities, a software company that has served the utility industry in North America and the Caribbean for more than 40 years.
SmartWorks’ mission is to enable the value of the Smart Grid for both utility companies and their customers by providing the best products and services within the utility industry.
Our MeterSense Meter Data Management (MDM) and SmartWorks Compass Data Analytics software solutions are essential components to enable the smart grid by intelligently processing and analyzing the extreme quantities of data produced from Advanced Metering Infrastructure (AMI).
Our SmartWorks Connect consumer engagement portal offers sophisticated functionality that helps utilities demonstrate the value of their smart grid investments to customers.