Digital Product Manager, Scotia Digital
Scotiabank
Toronto, ON, CAN
6d ago

Requisition ID : 118015

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As a Digital Product Manager on the Authentication Product team, you will play a key role in driving the strategy and execution of authentication and security related initiatives for Digital Banking in Canada.

You will partner with technology & design teams, control functions, and business lines to deliver the optimal customer experience while ensuring our customers are as protected as they can be.

Is this role right for you?

  • Champions customer experience while ensuring our customers both are and feel secure.
  • Work with a wide array of teams and business lines to meet their business needs around access and authentication.
  • Build reusable and scalable customer facing software that will be leveraged by internal teams to solve their problem of identifying the customer.
  • Lead problem discovery to understand customer needs, current challenges and work closely with design and engineering partners to come up with solutions.
  • Assist in the development of vision and roadmap for owning areas and create / maintain a detailed prioritized product backlog.
  • Use data to drive decisions. Build hypothesis, test & iterate to formulate an agile product development approach.
  • Establish a close relationship with the business stakeholders to ensure their requirements are translated into the right products.
  • Manage expectations with effective communication.

  • Establish clear OKRs for your product area and work with analytics team to measure and assess key performance indicators (KPIs).
  • Maintain an understanding of the financial services industry and trends in both digital banking and digital security.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Do you have the skills that will enable you to succeed in this role?

  • You have 3+ years of experience in a role building customer facing digital products.
  • You have managed a technology product or a digital journey end to end, from inception to delivery You have experience in web, mobile, or microservice development with a strong focus on fraud & security.
  • You are a strong problem solver and have a flair for getting things done.
  • You have excellent organizational and analytical skills with strong attention to detail.
  • You have a curious and experimental mindset to drive innovation amidst uncertainty.
  • You have strong facilitation skills with proven accomplishments leading cross-functional teams.
  • You have strong verbal and written communication skills with the ability to engage and influence stakeholders at different levels in the organizations.
  • What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
  • We provide you with the tools and technology needed to create meaningful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We hire you for your talent not just a job so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
  • Dress codes don't apply here : being comfortable does
  • Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
  • Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more!
  • Free shuttle service to and from Union Station, onsite subsidized cafeteria with a chef, and an onsite fitness center
  • Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19.
  • Location(s) : Canada : Ontario : Toronto

    Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

    At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

    If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

    If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role.

    We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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