Senior Specialist, Claims, Large Loss, Complex
LOVE WHAT YOU DO
Work is a big part of our lives, so it makes sense to choose a company that offers truly rewarding work. At Economical Insurance®, your contributions, creativity, and energy won’t go to waste.
Our passionate culture and pioneering mentality infuse everything we do, which is why our one-million-plus policyholders know we’ll protect their homes, businesses, farms, cars, and pets like they’re our own.
We’re not afraid to see how far we can push the envelope to make insurance better. Our family of companies includes Sonnet, the only Canadian home and auto insurer offering a fully online buying experience, and Petline, the largest Canadian pet insurance company.
We’re also preparing to become a publicly traded company, a once-in-a-lifetime career opportunity for everyone who joins our team.
If you’re looking for a company that takes care of its people and its customers and has a track record of doing big things, get ready to love it here.
What can you expect in this role?
Manage a portfolio of large complex claims, including large CGL claims
Coach and Mentor junior staff
Engage all stakeholders in the effective management of a claim including underwriting, reinsurance, actuary and senior leadership
Assist in the quality assurance audits of our Claims staff, vendors and brokers.
Represent Economical in litigation, mediation and alternate dispute processes
Assist in training and providing technical support to team members
Professional, friendly and courteous in all interactions, whether with customer, co-workers or vendors
Perform well in a busy operation and remain calm under pressure
Strive to continually push the boundaries of your adjusting experience and personal learnings
Team player adaptable to changing environment
Strong written and verbal communication skills
Ability to work independently
What do you bring to the role?
University degree in any discipline or a 2 year college diploma from a provincially recognized and funded community college or fully completed CIP designation
Bilingualism in both English and French is an asset
A minimum of 8 - 10 years general claims handling experience
A minimum of 4 years claims experience handling large CGL and / or bodily injury claims Experience with mediation, arbitration and litigation
Experience coaching and mentoring junior staff
Strong interpersonal skills
Strong communication skills
Proficient in MS Office and strong computer skills
This role requires successful clearance of a background check (including credit & criminal checks)
We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
Go ahead and expect a lot you deserve it.
We offer :
Competitive salaries, with potential for an annual raise and bonus
Pension and savings programs, with company-matched RRSP contributions
Generous time away, including vacation and personal needs days
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Two annual wellness campaigns participants earn up to $300 each year to spend on almost anything supporting health and work-life balance (think things like spa days, daycare, pet grooming)
An unlimited employee referral bonus program
Flexible work schedule
Discounts on products and services