Your Role :
Global Relay requires an experienced Technical Program Manager ( TPM ) to assume ownership of specific components / features of Global Relay’s archiving platform.
They will work closely with their agile team(s), other TPMs, and product management to deliver on the product roadmap, driving new products and features through the development process.
Using input from product management, the TPM will define detailed requirements and acceptance criteria for specific features, and collaborate with their team leads, architects, and UI / UX to ensure high quality designs are produced.
The TPM will also attend daily stand-ups, groom their team’s backlog, plan sprints, accept completed stories, monitor progress, report status, and be involved in key release activities including documentation and training.
Your Job :
Working in a dynamic team environment, the Technical Program Manager is responsible for :
Owning the up and down responsibility for the delivery of their component / feature
Translating product roadmaps and feature requests into models, workflow diagrams, user stories, acceptance criteria, and other suitable artifacts
Collaborating with other TPMs, architects, UI / UX, and team leads to drive requirements through the design phase
Identifying and coordinating cross-component dependencies throughout the development process
Working with product management, development, and other departments to actively remove obstacles blocking progress and ensure program is within schedule
Prioritizing and grooming their team(s) backlog
Attending daily stand-ups with your product manager and other TPMs in your product team
Attending daily stand-ups, grooming, sprint planning, demos, retrospectives and other team meetings with your agile team(s)
Creating work estimates, track progress, and report status in the form of burn up / down charts
Supporting product management, marketing, sales, professional services, training, and technical support throughout the release process with training, documentation, announcements, and other release activities
Understanding the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform
Serving as primary product expert (functional, not technical) for the components for which you are responsible
About You :
Degree in a STEM subject or cognitive sciences or linguistics
3-5 years of experience as a technical program / product manager in the area of data science
Experience with Agile and Scrum development methodologies
Ability to communicate effectively with both technical and non-technical individuals
Subject matter expertise in natural language processing, machine learning applications etc
Nice to Haves :
Passionate about anything to do with data science
Experience with a SaaS, messaging, or enterprise software company
Experience drive cross-team initiatives and collaborate with stakeholders across the organization
Strong requirement elicitation, analysis, and documentation skills
Experience planning, monitoring, and reporting on project status
Experience as a software developer / engineer
About Us :
Global Relay is the leading provider of cloud-based archiving, supervision, eDiscovery, and analytics for the global financial sector.
We deliver services to 23,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, Bloomberg®, Thomson Reuters, social media, mobile messaging, and more with mobile, Outlook, and web access.
Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in eight other cities across the world, including major financial centers like New York, Chicago, and London.
Over the years, we have won several major awards, including :
Company of the Year from the BC Tech Association (2016)
Canada’s 50 Best Small and Medium Employers (2014, 2015)
Canada’s Top Employers for Young People (2014)
Canada’s Top 10 Most Admired Corporate Cultures (2013, 2016)
Canada’s Best Managed Companies (2013 - present)
Technology Fast 50 Leadership (2014, 2018)
We provide fantastic opportunities to individuals passionate about business and technology. For those with international business aspirations, we offer invaluable opportunities for doing business with some of the world’s largest, most influential firms.
Our company is also perfect for those who want to create cool technology using massively scalable, big-data architecture, with a strong focus on mobile.