JOB DESCRIPTION :
At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world in nutrition, diagnostics, medical devices and branded generic pharmaceuticals that create more possibilities for more people at all stages of life.
Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.
Status : Regular, Full Time
Territory : Western Canada (Saskatchewan, Alberta, British Columbia). Candidates should be based in Vancouver or Alberta.
Position Overview :
The Senior Account Manager is responsible for the sales of company products and / or services to assigned accounts within a given territory.
The Senior Account Manager is also responsible for increasing sales according to corporate objectives and will report to the Country Manager.
Meet or exceed sales objectives of company products and / or services to assigned accounts within a given territory.
Make and develop contacts with existing and potential new customers and be actively involved during procedures.
Analyze existing and anticipated customer requirements and promote the consideration of company products and services to fill such requirements.
Quote prices and delivery dates of company products to customers in accordance with company guidelines and in consultation with the Country Manager.
Conduct sales presentations with customers.
Keep customers informed of new products and other information of interest.
Investigate new applications or improvements to products.
Monitor consignment inventory and expiry dates of products within their sales territory.
Participate in the preparation of sales plans and campaigns, business plans, and product development plans, encompassing therapy awareness programs to grow the business.
Provide market intelligence to sales management and participate in the development of sales forecasts and strategies.
Participate in the preparation of hospital product tenders (RFPs) to aid in the acquisition of increased business.
Maintain technical proficiency and consult with prospective customers regarding use of company products and services.
Train customers on our products as per the instructions for use (IFUs) of each device;
Develop and manage administrative functions within the territory including general organization such as time management, weekly call activities, expense reports, monthly new business, travel itineraries, territory coverage in general, trunk stock and consignment inventory, follow-
ups, planning and special request follow-through.
Operate the CRM (Salesforce customer relationship management) system and ensure information is available with the company on a timely and accurate manner this includes : Entering and maintaining contact details, include tasks, events and managing appointmentsRecord customer interactions giving the company the ability to track performance and productivity based on information logged within the systemKeep accurate market share information and update it monthlyAnalyze the territory / market’s potential, track sales and status reports
Works cross-divisionally to develop a OneAbbott approach to key customers.
Acts as an internal advocate for the customer; cultivates Abbott internal relationships and leverages to drive business objectives.
Required Education and Experience :
Bachelor’s degree required.
A minimum of three to five years of sales experience, preferably with Cardiology and / or Cardiac Surgery experience, focused on medical device.
Excellent communication skills.
Excellent interpersonal and presentation skills.
Ability to work with 2D and 3D visualization modalities. Some experience in Ultrasound / Echocardiography, CT (Computerized Tomography) and / or fluoroscopy imaging modalities strongly preferred.
Ability to lift and transport moderate to heavy device programmers and equipment to clinical centers.
50%+ travel, domestic with some international.
Ability to take key actions and demonstrate behavioral anchors that support all Abbott Core Competencies.
Experience with MS Office (Word, Excel, PowerPoint) as well as Outlook and the Internet (Salesforce).
Strong negotiation skills.
Critical thinking and problem-solving skills.
Ability to execute on set plans and goals.