Campus Coordinator
BrainStation
Vancouver
3d ago

About the Role

The Campus Coordinator is a dynamic role centred around animating the BrainStation campus and demonstrating operational excellence.

You will be a key player in delivering a five-star customer experience to every person who comes to our campus. You will engage in creating word of mouth excitement and building brand awareness in the local community.

This will involve sharing everything we offer at our campus, from workshops and events, to courses in data, design, development, marketing, product and business.

Responsibilities

  • Customer service and front desk support
  • Opening and closing duties for facility
  • Maintain facility cleanliness through building walkthroughs and checklisting reporting
  • Set up and management of audio / visual equipment (projectors, microphones, tv’s)
  • Event execution including setup, teardown, catering and other operational requirements as needed
  • Set up and clean up of all food, beverage and hospitality service for courses, workshops and events
  • Preparing and packaging student Welcome Boxes
  • Continuously contribute to maintaining an exceptional student and / or guest experience
  • Any other duties as required to ensure day to day facility efficiency
  • Requirements

  • A flare for customer service and a dedication to excellence
  • Ability to adapt in a fast paced environment and be proficient in self directed work
  • Strong attention to detail and organizational skills
  • A team player mindset with a can-do’ attitude and a willingness to follow through and accomplish any required task with enthusiasm and a positive energy
  • A committed attitude to making the student experience, customer experience and event experience at BrainStation a 5 star experience
  • Thorough understanding of our product offerings and the ability to speak to each of them confidently
  • A flexible schedule with evening and weekend availability
  • Previous experience in event execution an asset
  • Experience in hospitality or the food and beverage industry an asset
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