Fraud prevention advisor
Desjardins
Laval, QC
3d ago

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know.

We can provide accommodations at any stage in the recruitment process. Just ask!

Your role

As a fraud prevention advisor, you will take the necessary actions to prevent various types of fraud and minimize financial losses.

You will assist and support members and clients who are victims of various fraudulent schemes, while ensuring their satisfaction and their understanding of fraud.

You will be required to differentiate between a legitimate member or client and a phone scammer.

Your actions could help dismantle large-scale fraud networks. Pretty neat, eh?

What's in it for you

Competitive hourly wage, starting at $22.70 / hour (plus a shift bonus where applicable)

35 hour work week (between 8 : 00 a.m. and midnight; occasional night shifts available)

Access to a cumulative vacation bank (1 week upon starting the job, 4 weeks after 1 year of employment)

Up to $1,000 for the purchase of ergonomic equipment and IT accessories

Up to $400 reimbursed annually for physical activities

Access to a comprehensive group insurance plan as soon as you start your job

Annual bonus

Defined benefit pension plan

Enrolment in a group RRSP

Personalized support to help you build a career with the Security Office

Specific knowledg e

Proficient speaker, advanced knowledge of English

MVT3

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

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