The Administrative Coordinator manages administrative responsibilities to ensure that smooth operations are facilitated within the Vice Dean’s Office, and that the Vice Dean’s time and efforts are focused on priorities that require their direct oversight.
The incumbent will review and evaluate requests, inquiries and issues directed to the Vice Dean, and will either respond, refer to another resource, or escalate to the Vice Dean as appropriate.
The Administrative Coordinator will independently determine the importance of requested meetings, and manage the Vice Dean’s calendar to ensure their time and attention is directed toward priority academic and operational issues.
The incumbent will conduct initial background work on issues or responsibilities that require the Vice Dean’s oversight, in order to focus the Vice Dean’s time on final reviews, approvals and the establishment of action plans.
Undergraduate Degree in Business Administration or related field
5 years' progressive administrative experience successfully supporting a senior executive
Experience supervising staff in a unionized environment is preferred
Knowledge, Skills & Abilities :
Knowledge of general office procedures and best practices for assessing, developing and implementing new business processes and procedures
Communication skills to clearly express ideas in an objective manner, write clearly, and adapt communication style to suit the situation and audience
Ability to work in a manner that models best practices in confidentiality standards
Client service skills with an ability to apply tact and discretion when dealing with sensitive issues and a range of personalities, motives and interests
A well-defined sense of diplomacy, including solid negotiation, conflict resolution and people management skills
Detail-oriented with an ability to function and process information with high levels of accuracy
Commitment to ongoing professional development with a desire to take on new challenges
Ability to remain highly motivated, resilient, innovative, and collaborative when faced with challenges
Possess a reputation for resourcefulness with a strong sense of accountability and initiative
Influential interpersonal skills that build positive and strong relationships at all levels of the organization
Organizational skills to manage multiple assignments that are accurate and thorough, sometimes of a complex nature or involving competing priorities
Problem solving skills with a sense of urgency in resolving issues
Advanced computer skills in Microsoft Office Suite
Familiarity with event management techniques and tools and with project management methodologies
Familiarity with University policies and procedures preferred