Help Desk Support
ADGA Group Consultants
Ottawa, ON,Canada
4d ago
source : MNC Jobs

Our federal client is seeking a Helpdesk Specialist to perform the following tasks for a project being undertaken Tasks Perform minor network problem analysis and monitoring tasks monitor network management systems and respond appropriately to user requests and problems Perform initial minor problem analysis and triage problem to other appropriate staff when appropriate Maintain liaison with network users and technical staff to communicate the status of problem resolution to network users log and track requests for assistance Develop implement and or participate in the distribution of network

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