Manager, Sales and Catering
River Rock Casino Resort
Richmond, British Columbia, Canada
14h ago

Job Description

We are currently searching for an experienced Manager, Sales & Catering to join our team, located in . The successful candidate will report to the Director, Sales and Catering and will be an integral part of our Sales and Catering team.

The main responsibilities for this role will be accountable for pursuing new group business and servicing existing group business.

Duties and responsibilities for our next Sales and Catering Manager will include :

  • Solicits, negotiates and books new and repeat business; maximizes sales and profitability of the resort
  • Plans, upsells and details meetings and function with the client, including space requirements, dates, times, equipment, menus, billing instructions, etc.
  • Conduct site tours / inspections throughout the resort
  • Manages Sales Managers room blocks and billing arrangements
  • Welcomes clients during events and ensures guest expectations are exceeded; follows up after events to gather feedback on the clients experience at River Rock
  • Liaises closely with Food & Beverage, Kitchen and Banquets to ensure a smooth implementation of each event
  • Forecasts monthly banquet business
  • Keeps accurate guest records in Opera
  • Maintain accurate records on all
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