Retail Specialist, Key Holder
Freedom Mobile
Victoria, British Columbia, Canada
13h ago

The role

As a Retail Specialist, you will

  • Drive sales by offering best-in-class mobile plans to our customers
  • Live out our Values to provide exceptional customer service
  • Ensure an engaging and rewarding workplace for yourself and peers
  • You’ve applied to this role because you don’t shy away from a challenge. You’re goal-oriented and in control of your own destiny.

    You have excellent verbal communication that allows you to encourage unscripted, organic and engaging conversations with our customers.

    You love reaching your personal and professional objectives and want to be a part of a team that celebrates success together.

    A typical day

    As a Retail Specialist, your primary daily interactions will be with your co-workers and customers. You will be an integral part of a welcoming and diverse environment that encourages healthy competition for sales incentives.

    You will highlight the benefits of Freedom Mobile and educate our customers on the latest products and promotions available.

    What we offer...

  • Industry-leading Sales Excellence Award programs with the opportunity to win phones, TVs and trips through sales achievement!
  • Extensive training as part of your onboarding and dedicated resources for continuous learning
  • Competitive earning potential with commissions and bonus plans
  • Incredible employee discounts on Shaw Communications products for all your entertainment needs
  • An Employee Phone Program that gives you access to great deals on phone plans as well as a mobile phone subsidy
  • Paid vacation so that you can have a healthy work-life balance
  • A customizable benefits plan to suit you and your family’s needs, including potential extended coverage on massages, Invisalign and laser eye surgery
  • Your skills / experience

  • The ability to have an engaging conversation to discover our customer’s needs and deliver a winning solution
  • Experience working within a fast-paced environment where customers can expect prompt and personal service
  • A positive attitude that leads to exceptional customer experience
  • Availability to work a variety of shifts including evenings, weekends and statutory holidays
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