Bilingual Customer Service Representative - Group Insurance
Industrial Alliance Insurance and Financial Services Inc.
Montreal, Quebec
4d ago

Description

  • Due to the current situation, please note that this position will start as an indeterminate teleworker.
  • Bilingual Customer Service Officer

    Are you passionate about customer service and want to work in a dynamic company located in downtown Montreal?Are youbilingual andstrive tohave the customer at the center of your priorities?

    Look no further, we want to meet you!

    We have bilingual customer service agent positions for you, with no solicitation or sales to make! You'll be part of a great team, in addition to having access to a coach and a trainer.

    After having receivedextensive7 weeks paid training, you will be able to :

  • Offer the best bilingual customer service by phone and email to our clients and representatives on insurance products and financial services.
  • Find solutions to complex cases
  • Make changes andprocess transactions in client files
  • We offer you

  • A minimum hourly wage of $21 which varies according to your experience.
  • Great colleagues to ensure you have fun while you work
  • The possibility of teleworking
  • An open and bright working environment
  • Hourly schedule of 35 hours per week varying between 8 : 00 am and 8 : 00 pm Monday to Friday.
  • Competitive benefits, and much more!
  • Required profile

  • Excellent interpersonal skills
  • Outstanding ability to communicate in French and English
  • Good stress management
  • Ease to work with a computer and differentsoftwares
  • We care about our employees and we want to keepstrong talent! Apply now and you too will be able toengage inagreatcustomer experience!

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