Position Overview :
Key member of the Governance Centre of Excellence team by working in accordance with best practice for a 1st Line of Defence function on a national level.
Ensure effective controls are embedded to mitigate critical risks; working with the business to ensure new / changing processes are appropriately controlled;
develop and implement solutions were there are gaps in processes or breakdown of controls.
You will support the execution of a control validation framework and methodology to provide oversight on various delegated authority arrangements, and manage risks, for example by working closely with Leadership teams (Claims, Personal & Commercial Lines) to ensure a strong control environment is in place.
Who you are
Your enthusiasm is infectious. You challenge the status quo. You find solutions to problems. You go the extra mile to exceed customers’ expectations.
You get things done the right way. You represent our brand with passion and pride. You are a team player. You have fun and you make work fun for those working around you.
What you will achieve in this role
Work closely with external & internal stakeholders in Personal Insurance, Commercial Insurance and Claims to identify business objectives and perform risk assessments.
Evaluate operational effectiveness of business processes and internal controls
Leverage and learn from subject matter experts within the Governance team and the business (e.g. Actuarial, Claims, Finance, IT, Risk & Compliance, and Underwriting).
Manage ongoing communications with business stakeholders during and after the control validation process.
Report on significant findings and underlying root causes distilling complex ideas into plain language.
Provide practical recommendations as well as constructive challenge and periodic monitoring over Management’s mitigating action plans.
Contribute to the development and execution of the annual control validation plan.
Assist in the development and implementation of assurance and governance frameworks and methodologies, including the design of processes and controls.
Support a cross-functional team in a collaborative environment to increase understanding of and ability to contribute to the overall risk and wider perspectives of the business.
Regular engagement with 2nd Line and 3rd Line of Defence to manage risks effectively.
Help build a strong control environment by reducing risks and ensuring there is a robust framework in place with effective and efficient controls and processes.
What you bring to this role
Risk management experience in the Financial Services Industry (ideally Insurance).
Relevant professional designation(s) such as CIP, CPA, CIA or CRM preferred.
An excellent understanding of modern governance, risk and control frameworks, including the 3 Lines of Defense.
Good understanding of the property and casualty insurance business, including operations and related internal controls, would be an asset.
Excellent written and verbal communication skills with the ability to build strong relationships and influence people at all levels.
Strong organizational and analytical problem-solving skills with the ability to resourcefully gather information, analyze critically, and communicate clearly.
Proficient in Excel, PowerPoint, and Word.
Consistently challenge status quo to improve existing processes and practices
Consistently go beyond individual success to achieve team success
Continuous improvement mind-set while balancing risk and practicality
Passion and commitment to completing objectives and taking initiative to get the job done