Job Description Summary
Reports to the Managing Account Executive of the business unit.
Produce and underwrite new and renewal business from assigned brokers of Private and Non Profit business within Canada consistent with overall business unit objectives.
Consistently achieve superior financial results (premium, loss ratio, retention, commissions, pricing, new business, and expense management) through superior execution of market segment strategies.
Interact and collaborate with colleagues and other critical internal / external business associates.
Position involves both outside and inside sales and includes direct responsibility for business development and management within a book of business.
Act as a local expert and role model for other team members. Actively mentor more junior roles.
Underwrite and assess risk for all products and accounts in a market segment.
Make appropriate decisions within own underwriting authority and make appropriate recommendations to segment / business leadership.
Underwrite most complex / demanding accounts and risks and consider different approaches toward risks to maximize success / profitability (e.
g., pricing, retention, endorsements, limits, indemnity, security).
Within authority limit, make quick sound decisions and negotiate terms and conditions consistent with Travelers Canada requirements and within submission timeframe.
Understand and execute segment strategies to produce budgeted results.
Continuously manage a book of business, maintaining quality of business as required by market segment strategy.
Accountable for accurate underwriting documentation / information in account management systems and adherence to documentation standards.
Understand, embrace, execute, and foster Travelers Canada and business segment Best Practices.
Maintain collaborative relationships with colleagues in Head Office, Claims, Actuarial, and as needed, any other parts of the organization.
Capitalize on opportunities to act as the local, regional or industry resident expert.
In exercising own underwriting authority, assure that policies and accounts are effectively underwritten, handled and documented in compliance with market segment and regulatory standards and requirements.
SALES MANAGEMENT RESPONSIBILITIES
Develop and leverage productive broker / client relationships through a high level of visibility with brokers and clients and a disciplined sales management approach (e.
g., planning and follow-up for broker and end customer visits / meetings) in support of business objectives.
Effectively develop, document and execute sales plans. Sales activity to include the largest and most important brokers / clients.
Act as a responsible business partner with brokers and clients with interaction and negotiation as appropriate.
Maintain a collaborative relationship with Head Office colleagues.
Identify and capture new business opportunities and effectively cross sell Travelers Canada products (e.g., Business Insurance, Financial and Professional Services, Surety).
Actively participate in regularly scheduled sales meetings.
Demonstrate superior customer service standards (consistency, quick response, knowledge of products).
Focus on meeting customer expectations re response time and knowledge of products and business; maintain positive customer interactions
Demonstrate operational excellence by complying with Best Practices and managing desk to meet customer expectations.
Work strategically and tactically with brokers and agents to ensure appropriate level of understanding of company goals and objectives.
2-5 years of insurance underwriting experience
Education, Work Experience, & Knowledge
2-5 years Private and Non Profit Liability underwriting preferred
University degree, preferably with a focus in Commerce, Economics, Finance or Accounting
Exhibits a thorough understanding of insurance trends