Underwriter, Private & Non-profit
Travelers
Vancouver, BC, CA
1d ago

Job Description Summary

  • Reports to the Managing Account Executive of the business unit.
  • Produce and underwrite new and renewal business from assigned brokers of Private and Non Profit business within Canada consistent with overall business unit objectives.
  • Consistently achieve superior financial results (premium, loss ratio, retention, commissions, pricing, new business, and expense management) through superior execution of market segment strategies.
  • Interact and collaborate with colleagues and other critical internal / external business associates.
  • Position involves both outside and inside sales and includes direct responsibility for business development and management within a book of business.
  • Act as a local expert and role model for other team members. Actively mentor more junior roles.
  • UNDERWRITING RESPONSIBILITIES

  • Underwrite and assess risk for all products and accounts in a market segment.
  • Make appropriate decisions within own underwriting authority and make appropriate recommendations to segment / business leadership.
  • Underwrite most complex / demanding accounts and risks and consider different approaches toward risks to maximize success / profitability (e.
  • g., pricing, retention, endorsements, limits, indemnity, security).

  • Within authority limit, make quick sound decisions and negotiate terms and conditions consistent with Travelers Canada requirements and within submission timeframe.
  • Understand and execute segment strategies to produce budgeted results.
  • Continuously manage a book of business, maintaining quality of business as required by market segment strategy.
  • Accountable for accurate underwriting documentation / information in account management systems and adherence to documentation standards.
  • Understand, embrace, execute, and foster Travelers Canada and business segment Best Practices.
  • Maintain collaborative relationships with colleagues in Head Office, Claims, Actuarial, and as needed, any other parts of the organization.
  • Capitalize on opportunities to act as the local, regional or industry resident expert.
  • In exercising own underwriting authority, assure that policies and accounts are effectively underwritten, handled and documented in compliance with market segment and regulatory standards and requirements.
  • SALES MANAGEMENT RESPONSIBILITIES

  • Develop and leverage productive broker / client relationships through a high level of visibility with brokers and clients and a disciplined sales management approach (e.
  • g., planning and follow-up for broker and end customer visits / meetings) in support of business objectives.

  • Effectively develop, document and execute sales plans. Sales activity to include the largest and most important brokers / clients.
  • Act as a responsible business partner with brokers and clients with interaction and negotiation as appropriate.
  • Maintain a collaborative relationship with Head Office colleagues.
  • Identify and capture new business opportunities and effectively cross sell Travelers Canada products (e.g., Business Insurance, Financial and Professional Services, Surety).
  • Actively participate in regularly scheduled sales meetings.
  • Demonstrate superior customer service standards (consistency, quick response, knowledge of products).
  • Focus on meeting customer expectations re response time and knowledge of products and business; maintain positive customer interactions
  • Demonstrate operational excellence by complying with Best Practices and managing desk to meet customer expectations.
  • Work strategically and tactically with brokers and agents to ensure appropriate level of understanding of company goals and objectives.
  • Minimum Qualifications

  • 2-5 years of insurance underwriting experience
  • Education, Work Experience, & Knowledge

  • 2-5 years Private and Non Profit Liability underwriting preferred
  • University degree, preferably with a focus in Commerce, Economics, Finance or Accounting
  • Exhibits a thorough understanding of insurance trends
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