CANDIDATES MUST BE FLEXIBLE TO WORK ALL SHIFTS. SHIFTS WILL ROTATE WEEKENDS SO SOME WEEKENDS WILL BE REQUIRED
1st Shift : 7 : 30am - 4 : 00pm
2nd shift : 3 : 30pm-12 : 00am
3rd shift : 11 : 30pm-8 : 00am
Duration of contractor : 2 years, with possibility of conversion to FTE depending on business needs
24 / 7 Support Call Center
Assists in processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 2-
4 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.