Global Account Manager
Infobip ltd
Vancouver, Canada
8d ago

At Infobip we dream big. Last year, over half of the world’s population interacted with businesses through the Infobip platform.

It didn’t happen by chance : through 50+ offices on 6 continents, we are truly committed to helping our 200 000 enterprise clients reach and engage mobile users.

Join us in driving the continuous success of Infobip.

Why is this role important at Infobip?

In less than 10 years, we have rapidly grown from three brave founders into international IT company. To achieve our mission of reaching every mobile user on the planet in 2018, it is essential to continue nurturing great relationships with our clients.

As a Global Account Manager, you will directly impact how our business moves and succeeds by helping existing clients grow their businesses.

You know you are doing a good job when :

  • You are in contact with all the key players in your assigned market and have great relationships with them.
  • You understand your client’s business, knowing exactly which of our products can help them evolve their business.
  • You have an excellent overview of the business and are up-to-date with the latest industry trends as well as the competition.
  • Clients with whom you cooperate are satisfied and they show it by stable and / or increased usage of service.
  • You identify and prepare proposals, make presentations and offer effective solutions to existing clients.
  • You manage existing account and build strong relationships with clients.
  • You prepare professional sales presentations and customer meetings.
  • You seek and approach existing customers to get requirement / feedback about services we are providing.
  • You stay updated on the latest industrial development and make suggestions to the team leader for product improvement based on the clients' demands.
  • More about you :

  • You have more than 4 years of experience in B2B Sales or Account Management or Client Relations. Experience from telecommunications or IT industry will be considered a plus.
  • Bachelor's Degree in Business, Management, Communications, IT, Telecommunications or other related degree.
  • Written and verbal fluency in English.
  • Excellent written communication skills - high-level literacy, using language with precision, easily presenting arguments and synthesizing reports.
  • Excellent command of MS Office suite, especially MS Excel.
  • Strong analytical and organizational skills, with a systematic approach to problems.
  • Why our employees choose us and stay?

  • Awesome clients We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more.
  • You can look forward to working with the likes of Viber, Zendesk, O2 and Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!

  • Opportunity Knocks. Often . Being a part of a growing company in a growing industry we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Learn as you grow Starting from the Academy as an onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
  • Great environment Team spirit, passion, creativity and persistence are the drivers of our company.
  • Pay & Perks Competitive salary, health benefits, a team taking care of all the equipment you need, team buildings and other organized activities, a kitchen stocked with the usual suspects.
  • Talk about a balanced lifestyle!
  • Apply
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