CUSTOMER SERVICE AND LOYALTY AGENT
LOCATION : Montreal (Snowdon Metro)
You are BILINGUAL, DYNAMIC, and above all dedicated to offer an excellent customer service?
Boost your career at GEXEL, a contact center created 20 years ago in Quebec, and join our passionate and dynamic team!
Hourly wage of $13.00, bilingualism bonus of $0.50
Wage increase after the first year of employment, your salary could go up to $ 14.15 an hour
One paid day off every four (4) months worked in addition to your annual vacation
Discount on public transport, STM or RTM
Easy access with public transportation Snowdon Metro Station (Orange and Blue lines), bus lines 161, 17, 51, 166, 63
Free Wi-Fi internet access available in the office
Annual wage increase
Opportunities for growth and career advancement as GEXEL encourage internal promotions allowing our employees to envision a meaningful career path.
Paid training and development programs
Social benefits (medication, dental, vision and life insurance plans)
Several corporate benefits including 30% off on cellular packages
Young and dynamic team.
As a customer service and loyalty agent, you will be responsible for providing an unparalleled service to our client-partner’s customers and all related activities tasks.
HERE IS AN OVERVIEW OF YOUR WORK DAY
Answering inbound calls and establishing a relationship of trust with customers in a professional manner
Assuring customer retention
Seizing sales opportunities
Assisting the team with all the other tasks related to the attainment of the objectives
YOU ARE THE PERSON WE ARE LOOKING FOR BECAUSE YOU OFFER
Permanent and full-time position
Day, evening and week-end shifts to meet the needs of our customers
Bilingualism (French and English)
Good communication skills
Charisma, diplomacy and great listening skills
High level of computer skills
You are known for your excellent customer service? Come and meet with us!
GEXEL is growing and looking for dynamic and professional people like you.
Join our team and become part of the GEXEL success!