Appointment Coordinator - Sales
Halifax, NS, CA
4d ago

What makes O’Regan’s Automotive Group such a great place to work? Safety first! Our top priority is the health and safety of our staff, clients and community.

Not to mention our spacious and immaculate facilities and excellent leadership.

What we are doing to keep you safe :

  • Strictly adhering to protocols set by our governments, public health authorities, and medical professionals
  • Providing hand sanitizing stations, disinfectant wipes, masks and gloves for employee use
  • Enhanced cleaning procedures by our dedicated cleaning team
  • Implementing pre-screening questions for customers prior to booking appointments
  • We are currently looking to fill the position of : Appointment Coordinator - Sales.

    The Appointment Coordinator manages the customer experience from the initial point of contact to the appointment stage of our proven sales process.

    The successful candidate will assist customers by answering general questions about vehicles and booking express appointments for O’Regan’s sales departments.

    Experience & Qualifications

  • A strong aptitude for customer service and building rapport
  • Experience in a sales or call centre environment considered an asset
  • Strong written and verbal communication skills
  • A well organized, results focused and reliable team player
  • Technologically savvy this position requires frequent use of Windows 10 and Google Chrome
  • The ability to type quickly and with accuracy
  • Duties Include :

  • Interacting with customers using telephone and email
  • Gathering preliminary details on potential customer trade in vehicles
  • Checking inventory availability
  • Booking test drives
  • Maintaining customer database, ensuring information is thorough and accurate
  • Conducting follow-ups with customers on a timely basis
  • We Offer :

  • Competitive compensation that combines a base salary with uncapped incentives
  • Comprehensive benefits package
  • Group RSP matching program
  • Employee assistance program
  • O’Regan’s is a Platinum Member of Canada’s Best Managed Companies and Halifax’s Consumer Choice Award winner for New & Pre-Owned Car Dealer for 10 years in a row! We are dedicated to being Canada’s premier automotive needs provider, and we believe it is our employees who will take us there.

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