Server
Holt Renfrew
Montreal
19h ago

Description

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

As Canada’s leading luxury retailer, our purpose at Holt Renfrew is to Inspire a Life of Style and this inspiration starts with you! Together, we drive Passion, Warmth, Excellence, and Unity, to deliver extraordinary experiences and build lasting relationships with our customers and each other.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Server defines services our customer by taking and delivering food orders.

Specific responsibilities include (but are not limited to) the following :

  • Confirms daily specials and provides detail information on ingredients as required
  • Records client’s choices and relays same to kitchen
  • Recalls orders accurately and delivers correct food items to clients
  • Graciously and unobtrusively ensures client satisfaction with meals
  • Ensures that clients know about new items on the menu
  • Recommends wine and beverage pairings with assistance of bartender
  • Recommends side dishes to compliment main courses
  • Up-sells beverages, coffees and desserts as appropriate
  • Handles all customer service concerns graciously, referring difficult issues to the Manager / Executive Chef
  • Comply with all Health & Safety policies and requirements
  • The ideal candidate :

  • High School Diploma
  • 2-3 years previous experience in similar capacity
  • Fully bilingual in French and English
  • The measures of success :

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients
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