Customer Experience Associate
Vanfax
Victoria, BC, CA
2d ago

Position at Broco Glass

Belron® Canada is the Canadian leader of the replacement, repair and distribution of automotive glass. The company operates coast to coast through its various banners, as Speedy Glass®, Broco Glass®, Apple Auto Glass®, and Vanfax®.

Are you tired of working those unpredictable retail hours? Are you looking for a stable career with a reputable organization?

If you answered "YES!" then you're in luck! Belron® Canada is the place for you! Life at Belron® Canada is much more than 9 to 5.

It’s a whole community of people who are passionate about their work and the positive culture we’ve created. Customer Experience Associate- Full Time

Customer Experience Associate- Full Time What you'll be doing!

  • Delighting our customers and delivering a great experience, in-store and over the phone
  • Achieving team performance goals in sales and customer satisfaction surveys
  • Providing a seamless experience for our customers by working collaboratively with our insurance partners
  • Identifying customers’ needs, suggesting the right solutions, and ensuring each customer is taken care of
  • Detailed and accurate completion of administrative needs within the Service Centre
  • A little about you!

  • You like to smile, and LOVE helping people!
  • You have strong selling skills with a knack for adding value wherever possible.
  • You’re available to work a flexible schedule, including Saturdays.
  • You’re open to help your team members in other Belron® Canada locations, as required
  • You have a valid Class 5 driver’s license.
  • You have great communication skills in person and on the telephone.
  • You thrive under pressure.
  • A retail background? Perfect!
  • You like to experience a change in surroundings! With this role, you could be working with different Service Centers
  • What you can expect!

  • A great place to work make a difference while working with a supportive team of performance and customer driven individuals
  • Comprehensive classroom and on-the-job training
  • A competitive total compensation program including Health Benefits from day one!
  • Predictable business hours so you can plan your evenings and Sundays
  • Uniform and work boot allowances
  • Opportunities for growth and advancement
  • Want a sneak peek of what it’s like to work us? Check us out here!

    Want a sneak peek of what it’s like to work us? Check us out here If a current Belron employee has referred you for an employment opportunity, please notify them that you are applying for this position.

    In order for the employee to get a referral bonus they need to contact their Talent Acquisition Partner.

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