Head Butler / Household Manager Southwest London
Leaman Consulting
London | UK (Non-London) | International
17h ago
source : Reverse Delta

Head Butler / Household ManagernnnnA private household is seeking to recruit a Head Butler with House management skills, to ensure the households are maintained immaculately and operating at the highest standards.

The primary responsibilities within the residences will be managing the efficient function of the households and staff. nnYou will have a hands-on approach and be willing to be personally involved in daily tasks, as well as overseeing the rest of the household staff.

nnYou will have integrity, strong work ethic and good communication skills. You must be trustworthy and able to demonstrate that you can handle confidential information appropriately.

nn nn nnRequired Qualifications and Experience nnnMinimum of 5 years of experience in private households, hospitality, hotels or restaurantsnMinimum of 5 years of experience managing staff teams, rotas and proceduresnButler qualifications and experience of serving customers, diners, guests or a Principal directlynFull clean UK driving licensenWardrobe and clothing management experience is an advantagenHappy to travel at short noticennnnnKEY RESPONSIBILITIESnn nnThe HouseholdnnnResponsible for upkeep and efficient function of the main residence in South West London, secondary property in Central London and a third property in Dorset.

nEnsure the highest standards are maintained within the households, in terms of presentation and provisions. nMaintaining household lists, checklists and inventories.

nCo-coordinating maintenance projects within the household, such as servicing of appliances, window cleaning, carpets cleaning.

Dealing with a network of preferred contractors and trusted suppliers. nOccasional picture hanging or other smaller household jobs when required, e.

g. changing light bulbs, small repairs etc. nRe-stocking of non-scented candles, light bulbs, fire wood and other household consumables.

  • nShopping for new household items such as kitchenware and tableware, appliances etc. Budgeting.nLiaising with the sommelier and the Principal on organization of the wine cellar and alcoholic drinks in the butler’
  • s pantrynnnnnEvents and ServicennnButler and drinks service for the Principal when he is in residencenTable service for the Principal and guests when required, directing at other times nGreeting and welcoming guests and VIPsnSupervising and leading the service and logistics for events taking place at properties : nnnnOccasional dinners for up to 4 guests once or twice a weeknMonthly dinners for up to 15 guestsnOneoff summer party for up to 40 guestsnnnnEnsure property is fully prepared before events, and cleaned up after eventsnOrganization of staff for private functions, weekends away, ensuring adequate cover is in placenOrganization of tableware for daily use and functions;
  • selecting crockery, cutlery and consulting the principle on his preference. nCarry out regular stock checks on china, crystal and other objets d’
  • art, arranging repair / replacement where necessarynnnnnStaff ManagementnnnOverseeing household staff : chefs, valets and housekeepers.

    nEnsure the chefs are planning weekly menus and all regularly ordering all catering provisions. nEnsure the household staff are following correct procedures (and any adjustments are passed on in a timely manner).

    nCollaborating with the security team and gardening team to ensure cohesive procedures and smooth running of the household.

    nCommunicating with other household staff on behalf of the Principal nRegularly communicating with Director of Operations to ensure smooth running of properties, informing of any issues found by either yourself or your team that require attention.

    nProvide suggestions and direction regarding improvement within the household procedures and routines. nYou will be trusted with the keys for the household, and will be provided with a debit card for expenses as and when required.

  • nnnnnDay-to-day RoutinennnHands on involvement in day to day tasksnEnsuring all household staff on site know their start times, roles and responsibilities for the daynWorking closely with the security to manage visitors and deliveries to the propertynEnsure all the daily and weekly house checks, procedures and activities are performed by assigned members of household team or yourself, such as;
  • nnnnCandles lit before guests arrive (lunch – all scented candles, dinner – scented candles and candles in conservatory)nBlow out candles at the end of the evening and replace lidnCheck soaps in bathrooms dailynMaster bathroom and guest bathroom cleaned each evening after usenSetting fireplaces daily, lighting fireplaces before guests arrive.

  • House lights on in the evening.nEnsure all clocks are working and 5 mins fast at all times nTurndown when required (normal day –
  • done in the evening. For events – once guests sit for dinner)nPolishing silver and cutlerynArranging, changing and watering flowers dailynnnnCooking for the Principal when the chefs are awaynCarry out any other task the Principal may reasonably ask.

    nnn nnTravel and HoursnnOccasional travel overseas to properties within Europe, when Principal is hosting significant events, or travelling ahead of the Principal to prepare household for arrival.

    nnRegular travel to the clients other UK property on the Southwest coast, to prepare household for arrival or post-departure.

    nn nnLocation nnMain location is South West London (main residence), but expected to travel to other residences in the UK and Italy.

    nn nnnnHours & Salary : nnWorking 5 days per week, including one or two weekends a month, according to rota. Flexibility will be required when events are hosted.

    nn£45,000 - £50,000 DOEnn nn nnnn*Please note we cannot guarantee a response to every application* n

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