Bank Support Worker
Bromford
Bank Support Worker, GB
4d ago

Location : Telford

Salary : £10.42 per hour

Closing Date : Friday 10 July 2020

If you have a passion for support work and enjoy helping others, getting to know people and enabling them to manage their homes and improve their lives, you belong at Bromford.

This role would be ideally suited to you if you have spare time in your week to cover shifts, sometimes at short notice.

Your purpose is to provide ad-hoc housing-related support to vulnerable people who live on our schemes. You will work with our support workers to provide a detailed handover from your shifts, help maintain the security of our buildings and help develop positive relationships with our customers.

Every single one of our customers is unique. And so are you. Being able to express yourself at work helps you connect with people and perform better at your job.

Almost every choice you make here has the power to change someone’s life for the better. This is a big opportunity for you to make a real difference.

  • This position is based from either of our two schemes : The Willows, Telford or Hayward Road, Staple Hill. You'll engage with a variety of vulnerable customers to build positive and inclusive relationships, whilst being the face of Bromford;
  • keeping the schemes safe for all. You'll also assess the impact of the support and next steps needed.

    We want you to be somebody who :

  • Has experience of working with vulnerable customers
  • Is well organised, comfortable in making their own decisions and a problem solver
  • Will meet the needs of customers, whilst ensuring that service delivery is in line with Bromford’s policies and procedures
  • Will show confidence when articulating services to customers and colleagues
  • Is comfortable reporting and maintaining accurate and up-to-date customer information, including the handling of safeguarding concerns
  • Will be a great ambassador for Bromford.
  • If you have previous experience as a support worker, young persons support worker, bank worker, residential support worker, specialist support worker, care worker, a family or adult support worker, or something similar, we would be really happy to hear from you.

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