Job Summary Under the general guidance and supervision of the F&B manager or delegate and within the limits of established IHG policies, assists in monitoring and directing all aspects of the bars assigned.
Your day to day
Essential Duties and Responsibilities
Stocks the bar specific number of cutleries, linens, water goblets and all the standard mise-en-place that should be prepared to facilitate smooth and faster service.
Sets the bar accordingly to drinks ordered by the guest.
Immediately cleans the bar prior to serving the guests.
Maintains bar cleanliness at all times.
Maintains an adequate supply of all equipment.
Should always be well groomed and neatly dressed in the prescribed uniforms.
Must be familiar with all the hotel facilities to provide guests with precise information.
Greets guests by name, if known and assists in their seating.
Offers second drinks when previous drink is almost finished.
Reports guests comments and complaints to the managers promptly to handle complaints diplomatically.
Performs daily inventory of supplies and equipment.
Is responsible for loss and breakage of glassware, chinaware and flatware.
Reports loss and breakage by filling out forms accordingly.
Should be familiar with all food and beverage items, menus and wine list in order to provide guests with correct information when asked.
Demonstrates Understanding and awareness of all company policies and procedures relating to Health, Hygiene and fire life safety.
Performs related duties and other projects as assigned.
What we need from you
2.REQUIRED QUALIFICATIONSEducation : Technical DegreeSkills : Fluent in EnglishMixology SkillsFriendly attitudeExperience : 2 to 4 yearsCompetencies : Customer Service OrientationUnderstanding the BusinessPlanning / OrganizingAdaptability / FlexibilityDrive for ResultsTeam Orientation