Supervisor, Mining Field Services
SMS Equipment Inc
Fort McMurray, AB, CAN
15d ago

Reporting to the Manager, Mining Field Services, the Supervisor is responsible for the safe, efficient and economical operation of the assigned work area.

Position oversee a variety trades Trades people, Apprentices, Laborers, etc. all of who maintain, repair, rebuild all types of heavy mining and construction equipment.

Position assigns work, allocates trades people time to best utilize available workforce, ensure the safe working of all reporting to him / her.

Responsibilities include assisting trades people in repair procedures and techniques, troubleshooting and continuously training and developing his / her staff.

1. Oversees activities in the assigned work area.

  • Ensure all work is performed in a safe manner, by performing job observations, review and sign off of FLRA’s, Facility inspections and setting safety standards and expectations, in-
  • line with the guidelines as agreed with the senior leadership team;
  • Ensures that operational requirements are met by supervising, the activities of tradespeople who repair and maintain equipment on customer sites.
  • This means that realistic shift targets are set, and that actual completion are measured against target DAILY;
  • Ensure workers employed and / or allocated to a particular job have the appropriate qualifications and certifications to perform that job on the assigned site.
  • This also includes that their safety and regulatory requirements are up to date for the specific work area;
  • Assures a quality product by conducting in-process inspections and evaluating the
  • Takes corrective action for improvement by providing counselling and utilizing the disciplining process when standards are not met.
  • Ensures all documentation and pictures are collected and passed in to Team Lead for warrantable jobs.
  • Report on field issues to Team Lead to ensure timely corrective action. 2. Ensures compliance with safety rules and regulations to provide a safe work environment and meet regulatory requirements.
  • Monitors and inspect the workplace.
  • Deals with hazards and issues promptly and brings unresolved issues to the next level of management.
  • Ensures all employees on the crew(s) know and understand the safety rules and processes (policies, CP’s, SWP’s and JHA’s).
  • Reviews jobs and processes to create JHA’s specific to their area of responsibility and makes recommendations for SWP’s.
  • Collect and action items from the daily facility inspections, JHA’s and FLRA’s;
  • Ensure safety incidents are investigated and completed in a timely and quality manner;
  • Takes all necessary and reasonable measures to observe and enforce those rules and processes which apply to the particular jobs being performed.
  • Responsible for keeping employee safety training up to date and ensure the training is documented and recorded in the employee file.
  • Brings awareness to safety by participating fully in all Branch and Company safety programs. 3. Supervisory responsibilities.
  • Ensures payroll and human resources policies and procedures are met and enforced.
  • Ensure all employees are operating in alignment with the SMS Mission, Vision and values
  • Maintains a safe and clean working environment by enforcing all SMS and customer procedures, rules, and regulations
  • Lead tool box talks and monthly safety meetings,
  • Enforce start / stop times and coffee breaks; ensuring customer is getting value for onsite service.
  • Timely submission of employee time cards and other documentation with emphasis on accuracy.
  • Communication of information and messages from leadership to the work force, also communication of issues on the floor to senior leadership.
  • Performance evaluations annually and as required
  • Provide technical assistance and required materials and tooling to employees to maximize efficiency und equipment availability. 4. Customer service.
  • Serves customers by providing service information and by resolving service problems using all branch and factory resources.
  • Timely reporting and escalation of issues such as down time, product, parts ect. Or delays resulting in job time line over run.
  • Resolves service problems by asking questions and clarifying the customer’s concerns; determining the cause of the problem;
  • explaining the best solution; making the correction or adjustment; and following up to ensure resolution.

  • Attend customer meetings as required.
  • Relays customer labour and resource requirements to co-ordinator.
  • Prepares core reports. Assists in location of lost cores / parts on site. 5. Other duties as assigned.
  • Contributes to the Branch by accomplishing other related results and duties as required. Position is responsible for maintenance and repairs of mining equipment for customer field mining operations.
  • This position independently makes decisions on day-to-day shop and / or field operations including work orders, work prioritization and deployment of resources.

    Position has supervisory responsibility for a shift crew of tradespeople including apprentices and labourers. - Requires trade certification in a relevant trade with a minimum of 4 8 years’ experience as a qualified tradesperson with 3 years supervisory experience and proven ability to oversee and coordinate the trades.

  • Basic computer skills is a requirement. - Also requires knowledge of OHSE acts and regulations and equipment inspection requirements.
  • Position has supervisory responsibility for a shift crew of tradespeople including apprentices and labourers.
  • This position works 12 hour shifts on a 14X14 rotation.

    Please note, this is not a fly-in-fly-out camp position, but the position offers a regional and travel allowance.

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