Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity.
Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more.
Polished ease, thoughtful details and a modern, sophisticated use of color Kate Spade New York’s founding principles define a unique style synonymous with joy.
Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.
Kate Spade New York is part of the Tapestry portfolio a global house of brands powered by optimism, innovation, and inclusivity.
general purpose of the position : represent and communicate the kate spade brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service.
responsibilities include but are not limited to the following :
essential duties and responsibilities
client & service expert :
achieves individual sales goals
develops strong product knowledge across all categories
the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience
able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book
building brand equity :
understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer
demonstrate interest and ability to work as part of a team
operational excellence :
execute operational tasks as per company directives
accurately processes all pos transactions
adhere to and apply visual directives, ensure that store standards are executed daily
physical requirements :
available to work store schedule, as needed, including evenings and weekends
standing for extended periods of time
able to safely lift boxes up to 40 pounds
comfortable climbing ladders
skills and abilities required :
professional selling skills and exceptional interpersonal skills
prior luxury goods experience preferred
proactive ability to multi-task and prioritize
works well in a team environment
college degree preferred
Our Competencies for All Employees
very bottom-line oriented; steadfastly pushes self and others for results.
hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
tends to be seen as original and value-added in brainstorming settings.
builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-
tension situations comfortably.
experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
creates a feeling of belonging in the team.
is not afraid to take negative action when necessary.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration.
These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legall-
recognized protected basis prohibited by applicable law. Visit Kate Spade at .