Manager, Project Governance and Methodology
Intact Financial Corporation
Toronto, Ontario, CA
2d ago

About the role

The Portfolio Enablement and Tools Manager oversees all aspects of the tooling in support of the planning, delivery and tracking of the IT projects.

The enablement and tooling manager is the application owner of Clarity, the tool used for initiative creation and tracking.

The Portfolio Enablement and Tools Team is focused on CA Clarity PPM functionality, including its evolution, development, and operational support.

The team also provides and supports the tools for the evolution of portfolio reporting capabilities (PowerBI).

What you’ll do here :

  • Reporting to the Director, Planning and Portfolio Management (PPM), the manager works collaboratively with the other PPM Managers, exchanging ideas, working on improvements of process and ensuring the alignment between the PPM processes and the tools.
  • Liaise and maintain relationships with the tool vendors via procurement and Intact stakeholders
  • Drive the implementation of evolution, improvements and change to the supported tools.
  • Define, own and drive the delivery of the PPM tooling roadmap and tooling performance.
  • Manage communications and stakeholders in collaboration with the change and communication lead.
  • Manage changes to the PPM tools, schedule and test using appropriate verification techniques
  • Report progress, risks, challenges, and engage management as needed
  • Manage a dynamic team composed of tool administrators and developers.
  • Accountable for the services delivered by the team to support the business needs as per the quality standards identified.
  • Manage the Product and system production support.
  • Act as the application owner of Clarity.
  • Qualifications

    What you bring to the table :

  • Bachelor’s degree in computer science or equivalent.
  • 5+ years experience as both a consumer and provider of Clarity functionality in multi-stakeholder environment is a must
  • Knowledge of IT Intake, Capacity Planning and Project Management practices and processes is preferable
  • Product and system production support experience, preferably Clarity specific
  • Efficiency with Microsoft Office, Project, Teams, SharePoint
  • Work experience in a virtual environment
  • Experience in resource matrix management
  • Expected Skills :

  • Strong organization and people management skills
  • Strong interpersonal skills, ability to manage stakeholder relationships.
  • Excellent communication skills with proven ability to communicate with internal and external stakeholders at all levels.
  • Excellent interpersonal and people management skills
  • Proven leadership and ability to influence, remain calm and maintain focus on sustainable results
  • Results-oriented
  • Dynamic, ability to work in a changing environment
  • Great at working with others, proactive with ideas and solutions
  • Sense of prioritization and change management
  • Political common sense
  • Bilingual (French / English) is an Asset
  • Here are a few reasons why others have joined our team :

  • An award-winning, inspiring workplace that supports its people and recognizes great work
  • Stimulating, challenging projects and development opportunities to help you grow your skills and career
  • A comprehensive financial rewards program that recognizes your success
  • An extensive, flexible benefits package
  • An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
  • A $350 annual wellness account that promotes an active lifestyle
  • Flexible Work Arrangements

    We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.

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