Want to work at one of the first legal cannabis shops in the country? Who wouldn’t? We’re looking for the best of the best to join our retail teams at our up-and-coming shops across the country.
Want a job where you can make money AND history? Who knows, maybe you’ll end up in a high school textbook someday. Oh yeah, and you won’t have to fold (just kidding you totally have to fold).
Here’s the type of person we’re looking for :
The Tweedtender will help Canopy Growth provide our customers with a superior experience through information, exceptional service and the highest quality cannabis.
This position is responsible for all sales activity, remaining knowledgeable on products, assessing customer needs, helping, and maintaining selling floor presentations and stock.
Welcome and assist all customers that visit the store
Professionally and courteously handle all inquiries, feedback, complaints or concerns
Educate customers about why we do what we do and about our products
Process payments with POS and computer systems
Open and close the store accurately and on time
Accurately re-stocking retail inventory
Weighing and packaging products effectively and efficiently
Staying up to date on offers and specials
Responding to member inquiries with comprehensive knowledge and accuracy
Receiving and documenting inventory accurately
Processing and filing member paperwork with all provided information
Maintaining sales goals on a daily and weekly basis
Closing and completing all end of day reports and procedures
Ensure store is clean and tidy
Other duties as assigned
Prevent cannabis sales to anyone under the age of 19, by reviewing government issued photo identification to validate permission to enter
Assist in traffic flow management
Protect company’s staff by maintaining a safe and secure environment
Foster a sense of teamwork will all team members
Ensure the security of all company product at all times
Adhere to and uphold Tweed’s Loss Prevention systems to prevent all possible opportunities
Observe for signs of crime or disorder and communicate any disturbances.
Take accurate notes of unusual occurrences
Report in detail any suspicious incidents
Other duties as assigned
Previous retail or customer service experience; cannabis sales experience preferred
Be at least 19 years of age
Polished professional with excellent communication and organizational skills
Works well with others, alone and with little supervision
Knowledge of / ability to learn about cannabis plants, strains, products
Strong attention to detail
Positive attitude and charisma
Ensure a high level of customer interaction, suggestive selling and enthusiasm
Energetic and highly determined
Working knowledge of Medical and / or Retail Cannabis an asset
Proficiency in MS office products and POS (cashier) systems