Brampton, ON, CA
2d ago

Job Description

Exciting things are happening at the City of Brampton. Take a look at what employees are working on related to our Term of Council Priorities moving us forward towards The Brampton 2040 Vision.


Reporting to the Supervisor on duty, responsible for professionally preparing and serving refreshments while providing excellent customer service.

  • Provide a high level of front line customer service including greeting and engaging customers in product
  • selection

  • Responsible for the preparation and serving of drinks and food while practicing selling up method of
  • sales

  • Follow operating and drink and food preparation standards
  • Work with team to open and close service area following established procedures
  • Complete administrative duties in a timely manner (eg. revenue reports, incident / accident reports,
  • opening and closing procedures)

  • Anticipate volume and prepare items to meet demand
  • Receive, check, and re-stock inventory as required
  • Maintain clean and safe work stations and equipment at all times
  • Utilize problem solving and conflict resolution skills, using sound judgement and diplomacy in
  • confrontational situations

  • Maintain complete vigilance while on duty and be ready to respond to any emergency situation
  • Report all concerns, accidents and incidents to immediate supervisor and take appropriate action
  • Assist in special events
  • Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines,
  • Emergency Procedures and Health and Safety Standards for all participants and staff

  • Attend meetings / training as required
  • Performs other duties as assigned

  • Minimum 18 years of age
  • Smart Serve Certificate
  • Problem solving and conflict resolution skills as demonstrated through scenario testing (Theatre)
  • Exceptional customer service and communication skills
  • Food Handler’s Certificate may be required
  • Current Standard First Aid / CPR C / AED from an accredited organization
  • Submit or agree to a Vulnerable Sector Criminal Record Check
  • Valid G2 Ontario driver’s license and ability to obtain City of Brampton Off Road Vehicle Operator’s Permit (Golf Course only)
  • Various tests and / or exams may be administered as part of the selection criteria.

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