Senior Product Designer
Compass Digital Labs
Mississauga, Ontario, Canada
2d ago

ABOUT US :

Compass Digital Labs is an organization that drives innovation for Compass Group NA, an $18 billion food hospitality organization.

Compass Group serves over 3 billion meals per year in award winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more.

As the innovation branch of Compass Group, we're custom-built for fast-paced transformation at the intersection of hospitality and technology.

We're focused on delivering the best experiences possible for our customers and consumers.

WHAT WE DO :

We are a team of high performing problem solvers with the same vision : to drive the digital future in hospitality. As digital experts we are focused on building a diverse set of products and solutions for our consumers.

Our core products include mobile apps, self-serve kiosks, POS and delivery. We also invest in areas like AI, IoT and frictionless retail.

Here we work with the “art of the possible†ideas, where we explore and develop the future of hospitality and technology.

We're looking for a Senior Product Designer to create world-class user experience for our mobile products. You'll contribute to shaping the design culture and process from the ground up and get to drive big and meaningful design problems.

You will collaborate and work closely with product managers, user experience researchers and service design teams. On this team, you'll have the opportunity to work on many of our B2B and B2B2C product areas.

WHAT YOU'LL BE DOING :

  • Own and drive design problems from ideation to execution
  • Balance long term planning and strategy with near term sprint support
  • Build the relationship and collaborate closely with the cross-functional teams such as UX Research, Product Management, Engineering, Business Analytics, Service Design
  • Deeply understand the business goal and challenge its requirements as necessary
  • Use quantitative data and qualitative feedback to inform the design decisions iteratively
  • Contextualize the holistic impact of your design across our products
  • Create user scenarios, user journey, wireframes, UI designs and prototypes throughout the full cycle of the product development
  • Drive design through data, build methods to collect and analyze data from user interactions, run / attend experiments and user interviews
  • Work with design infrastructure team to conform with the latest design system and contribute to its continuous innovation
  • Provide design feedback and guidance to our junior designers
  • WHAT YOU'LL BRING :

  • Strong portfolio showcasing the problem solving skill and high design caliber; you MUST provide a link to your portfolio (and password if applicable) to be considered for this role
  • Minimum 5+ years of experience as a product / UX designer with a focus on consumer-facing mobile products
  • Fluency in the latest product design trends, tools and technology cross platform
  • Must be able to work in our offices in Mississauga, Ontario (HQ)
  • ABOUT YOU :

  • You love a fast-paced environment
  • You are curious, and willing to go above and beyond the job description
  • You are a generalist who can drive the design process end to end
  • You make a great thought partner with the cross-functional teams
  • You are an excellent storyteller and communicator
  • You exude a can-do attitude and enthusiasm
  • Lead design reviews with company leadership and provide expertise on how design can drive business results
  • Experience using, building, and maintaining design systems and UI component libraries
  • Strengths in UX strategy, information architecture, systems design
  • Experience with information visualization and design
  • Proficiency with the full-stack of design tools, from concept to delivery
  • Ability to work autonomously on multiple projects in a high-paced environment
  • Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on. It's never someone else's problem.
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