Healthcare Adjuster
Aviva
Calgary
14d ago
  • Investigate motor vehicle accident injury claims
  • Determine policy coverage, establish and adjust financial reserves, and comply with the legislation
  • Provide excellent customer service by focusing on customer demands, communicating in a manner that is simple and easy to understand, and actively handling the claim to closure
  • Gather information at its earliest stage from the customers, health practitioners, employers, police, plaintiff lawyers, accountants, other insurers, witnesses, etc.
  • Make decisions by considering all information, consulting resources, and pulling on expertise when required
  • Take action that is fair and reasonable from the perspective of the customer
  • Actively participate in coaching and training sessions, and collaborate with team members
  • Take an active role in creating an environment of continuous improvement, avoid waste work and highlight value work
  • Other duties as assigned
  • Required Qualifications, Knowledge, & Skills

  • University degree and / or college diploma
  • 1-2 years of experience in claim adjusting
  • CIP designation or working towards designation
  • Excellent communication skills- verbal and written
  • Ability to learn and adapt in a fast-paced environment
  • Bilingualism is a solid asset ( French and English )
  • Demonstrate organizational skills
  • Current Microsoft Office working knowledge
  • Ability to adapt to and work with various computer programs, databases and software
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