Coordinator of Partnership, Agency Agreements
Trinity Western University
Langley, BC, CA
5d ago

Position Purpose and Summary

TWU GLOBAL is seeking a qualified Coordinator of Partnerships and Agency Agreements (CPAA) to help manage and document partner and agent agreements as well as working with the manager of TWU GLOBAL Office of Compliance for timely and accurate service fee processing and payments for TWU academic and agency partners.

Under the direction of the manager of TWU GLOBAL Office of Compliance, the CPAA will develop and manage a systematic way of filing and managing agent and academic relationships, ensure the storage and centralized coordination of agreements, and ensure the compliance of University policies around commission payments and institutional academic partnership payments.

Key Areas of Accountability

  • Collecting, filing and documenting important partner university agreements appropriately
  • Managing agency agreements to ensure their consistencies and accuracies to agreed terms
  • Working with key agencies in ensuring their work are compliant with signed agency agreements
  • Working with the manager of the Office of Compliance and TWU GLOBAL Branch office in a more time efficient way of processing service fees or commissions to partner universities and agencies
  • Communicating or providing necessary training in-person or via online technologies on TWU policies and understanding of signed agreements.
  • Making sure agency agreements are up to date
  • Working with the Salesforce system in analyzing key agent-driven sales data
  • Skills and Abilities

  • Be exceptionally attentive to detail.
  • Be able to take instruction well
  • Have strong oral and written communication skills.
  • Have excellent time management skills and the ability to thrive in a deadline-driven environment.
  • Be analytical, detail- and quality-oriented while absorbing and retaining a high volume of knowledge and information.
  • Work independently and as part of an internationally diverse team.
  • Have interest in and commitment to international education and TWU Mission.
  • Knowledge of international education and / or foreign systems of education desirable.
  • Personal

    Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.

    Warm-hearted, dedicated, committed and mature evangelical Christian with a keen desire to serve in family, church, work and community.

    A firm commitment to TWU’s mission, values, Statement of Faith and Community Covenant. Strength of character and reputation, a pleasant personality with a positive and friendly attitude in the midst of a very busy and challenging atmosphere.

    Servant-Leader Way of Life : Act in a manner that exemplifies Jesus Christ in all on and off campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

    Key Internal Interactions

    Reports To : Executive Director of TWU GLOBAL

    Standards & Requirements

  • Education : Bachelor’s degree in relevant discipline.
  • Experience : 1-3 years’ experience in a relevant marketing, recruiting and agency relationship
  • Computer, internet and database literate.
  • Data entry and experience with Microsoft Outlook.
  • Chinese or Hindi, or Vietnamese, Spanish, or Korean language skills desirable.
  • Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

    Updated : January 10, 2020

    Salary Classification : 6

    Agreed to by : ED, Global Connections and ED, Human Resources

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