Intergovernmental Organization Website Development
UNESCO Institute for Statistics
Montreal, Quebec, Canada
13d ago

Company Overview

The UNESCO Institute for Statistics (UIS) is the official and trusted source of internationally comparable data on education, science, culture and communication.

As the official statistical agency of UNESCO, the UIS produces a wide range of indicators in UNESCO's fields of action by working with national statistical offices, line ministries and other statistical organizations.

Background

The UNESCO Institute for Statistic's current UIS web presence does not meet the needs of the organization or its customers for the following reasons :

  • Content is too difficult, expensive and slow to update.
  • Technical Implementation is too complex, resource intensive and requires specialized expertise that is difficult to find in a competitive forum.
  • Target user segment needs are not being met.
  • This contract is for the design, development, training and support of a new website that will address these deficiencies.

    Tasks and Objectives :

    The objective of this contract is to conceptualize and implement a new website for the UIS adhering to the following criteria :

  • The resulting website must be based on an easy to use CMS that can be administered by staff without in-depth technical knowledge.
  • The CMS must be as close to a stock installation as possible. All technical components must be used in their default configurations to the largest extent possible.

    The use of 3rd part applications or plugins is discouraged and must be approved by UIS project stakeholders and factored into a monitoring, maintenance and evolution strategy.

  • Training and documentation will be provided to UIS staff so they can manage, update and maintain the website content and underlying infrastructure.
  • The website should be presented using a modern, simple and easy to use multilingual design. The theme used for the website must support mobile, tablet and desktop users.
  • The theme must also be customized to represent the UIS including logos and colors.

  • The resulting solution must be implemented using the current UIS Azure cloud based “Platform as a Service†(PaaS).
  • A backup / restore process will be designed and implemented and a UIS technical resource will be trained to execute the process.
  • A simple and efficient process to update, review and approve content changes will be designed and implemented.
  • A simple and efficient search strategy will be conceptualized and implemented.
  • A simple, efficient and cost effective technical architecture implementation and an accompanying development process strategy will be conceptualized and implemented.
  • An ongoing, iterative maintenance and evolution process will be conceptualized and implemented.
  • The UNESCO Institute for Statistics document assets will be migrated to an externally managed service integrated into the website search capabilities.
  • The current UIS news content will be migrated to the new website's news section.
  • All current UIS website content will be migrated to the appropriated webpage on the new site.
  • In order to complete and deliver the contract, the following inputs will be provided :

    Design Requirements

  • A Needs Analyses report detailing data on our target segments and their respective needs.
  • The UIS style guide and imagery including logo's.
  • Examples of existing sites that contain design elements that we would like incorporated.
  • Design concept mockups.
  • Site Map

  • A preliminary sitemap detailing up to 200 web pages to be created.
  • Links to the current website assets containing up to 200 web pages of content to be migrated.
  • Translations for all content into all language Links to the static websites containing content to be migrated.
  • Inventory of searchable External UIS web based content

  • A list of sites that needs to be accessed by the search functionality.
  • Content Taxonomy

  • A taxonomy for tagging news and web content.
  • Technical Infrastructure Details

  • Access to an Azure cloud based infrastructure on which the CMS will be installed.
  • Technical Proposal

    The Respondent will produce a technical plan and present it to the project team. This plan will detail technical recommendations for the implementation of the CMS and underlying infrastructure.

    This will include at a minimum :

  • Technical Architecture Approach (CMS research findings, implementation recommendations including and 3rd party add-ons, etc.)
  • Domain redirection approach
  • Backup and restore approach
  • Implementation details
  • Design Proposal

    The respondent will produce a design brief and present it to the project team. This brief will describe the design approach and mockup of the final website theme including at a minimum :

  • Design Proposals Layout designNavigationUsability
  • Design Selection
  • Content templates
  • After the project team approves the Technical Proposal and Design Proposal, the Respondent will begin implementation.

    CMS Implementation Phase

    The Respondent will implement the CMS as approved during the Design and Technical proposal stages. At the end of the CMS Implementation stage, the Respondent will have implemented a fully functioning CMS that can support the future UIS website.

    The Respondent will present the CMS to the project team and action any feedback on its implementation.

    Content Migration and Integration Phase

    The Respondent will migrate and integrate the web content in all supported languages from various sources to ensure that the website reflects the new sitemap and design proposal.

    This stage will include the entire configuration needed to ensure that a fully functioning site is implemented.

    User Testing and Revision Phase

    The Respondent will provide a test environment and credentials to the UIS project team to test the implementation of the new website.

    The UIS Project team will test the website against the TOR and communicate any revisions and / or bugs to the Respondent.

    The contractor will make any revisions of bug fixes requested in the previous stage, and provide the UIS Project team the opportunity to test the new implementation.

    Once the UIS Project Team is satisfied with the implementation they will give the Respondent approval to move to production.

    Integration, Knowledge Transfer and Training Phase

    The contractor will migrate the website to the production hosting environment agreed upon in the proposal stage. The Respondent will produce documentation that allows the UIS IT team to monitor and manage the solution including a maintenance and evolution strategy.

    The contractor will then host a meeting with the UIS IT team to present the management documentation and do a knowledge transfer that ensures UIS staff are able to maintain and update content.

    Go Live

    The new website is online and fully functioning.

    Support Phase

    The website must be online and functional for the duration of the consultation. The Respondent agrees to provide a warranty against programming bugs for a duration of 6 months following Go Live.

    Security Support :

    The Respondent will monitor the status of any security updates to the CMS core and 3rd Party Add-ons. If any arise, the Respondent will notify the UIS and ask for approval to apply the security updates.

    If the UIS approves the application of these fixes then the Respondent will do so, and any issues that arise due to these updates will be fixed by the Respondent .

    Core CMS and Component Support :

    On 1st day of last month of the support schedule the Respondent will apply any core CMS updates and any 3rd party Add-on updates.

    If any issues arise due to these updates, the Respondent will fix them.

    Unplanned requests

    Unplanned requests will be charged at an agreed upon hourly rate before the consultancy contract is signed.

    Qualifications and Skills

    Mandatory Requirements

  • Extensive experience building corporate websites using common CMS suites (Wordpress, Drupal, etc)
  • Knowledge of website design and implementation best practices and standards.
  • Demonstrated competency in translating client needs into workable scenarios and solutions.
  • Great communication skills working in an environment with multiple stakeholders and a capacity to adapt to changing requirements.
  • This consultancy requires that the project team

  • Is reachable during regular working hours.
  • Be responsive to inquiries within an acceptable time frame.
  • Please apply as soon as possible, as the position will be closed when a suitable respondent is identified.

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