The Administrative Secretary 2 will provide clerical and administrative support functions for all of the staff and clients who receive services from the program that they support.
The Administrative Secretary 2 functions as an integral part of the Health Care Team and performs all duties in accordance with the Mission, Vision, Values, Policies and Procedures of Prairie Mountain Health.
RESPONSIBILITIES : Overview :
Provides secretarial support services to a multi-disciplinary team of health care professionals as well as represent the program to outside agencies.
Sensitive toward the needs of the consumer is essential by ensuring clients are received and provided service with courtesy, respect, privacy, and efficiency.
Provides clerical support to the program staff and Managers by performing any or all of the following duties :
Provides reception duties including directing incoming calls
Responsible for client appointment scheduling, cancelling, reminders and documentation as per program requirements
Uses appropriate electronic record programs appropriate for task
Organizes and maintains filing systems by program requirements
Ensures incoming and outgoing mail is prepared and distributed for all program staff and managers as required
Prepares reports and data and distributes as necessary
Assists with booking meeting space and preparations, and book equipment needs as required.
Provides support for meeting minutes : taking, processing and distributing as required.
Provides Telehealth service support as required
Maintains and orders specific program forms and offices supplies
Archives information as per policy
Provides clerical support for photocopying, collating and distribution of materials
Processes documents such as minutes, letters, memos, reports, forms and agendas as directed
Ensures all communication functions (mail, email, photocopying, faxing, telephone) are performed as required in accordance with PHIA legislation.
Takes the lead in arranging for equipment ordering and repair as required.
Accept sorders, receives, completes and tracks requests made to the program.
Maintains inventories and supplies in coordination with Materials Management.
Ensures that the program entry area presents in a welcoming, professional organized manner.
Provides the necessary database development and data entry support to program.
Manages petty cash, billings, process payments, balance and reconcile as required.
Provides support, assistance with orientation, and backup to other Administrative Secretaries as required.
Provides administrative support to other departments as requested.
Enters and maintains payroll schedules for program staff and Managers as required.
Manages assigned workload ensuring prioritization and organization to meet the demands of the programs and services.
Reports urgent matters to appropriate Manager or Director immediately.
Other duties as assigned.
Grade 12 education (Manitoba Standards)
Certificate in Business Office Administration course or equivalent education
One (1) year related experience
Other combination of education and experience may be considered
Demonstrated knowledge of medical terminology
Demonstrated competency in using current office technology and equipment
Province of Manitoba Class 5 Drivers Licence, or equivalent from province of residence, and access to a personal vehicle to provide service within Prairie Mountain Health
Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
Demonstrated organizational skills, and the ability to work independently
Demonstrated problem solving and decision making skills
Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
Demonstrated knowledge and competence of skills and concepts related to the position
Demonstrated communication skills
Ability to respect and promote confidentiality
Ability to perform the duties of the position on a regular basis
Ability to respect and promote a culturally diverse population
Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team