Please continue reading if you are a Software Developer, Backend or Platform Engineer who likes Python programming, properly structured cloud infrastructure, solving complex technical problems, building tools and working directly with customers.
If you are equally passionate about cloud infra as we are, and you want to be part of a new Tech Ops Team being set up in Canada, and contribute to a very well funded scale-up company, we want to hear from you!
This position is a combination of software development, problem solving and direct customer interaction. We are looking for talented Developers to help our customers integrate with our cloud operations platform which turns the best open source technologies into frustration-free cloud services.
Our customers are primarily developers with a good understanding of technology, and, along with our entire development team, you will be helping them succeed using Aiven services.
Your development skills are required for creating and improving our support tooling as well as developing and implementing new features requested by customers.
Work with complex open source databases such as PostgreSQL, MySQL, InfluxDB, Redis, as well as other open source data technologies like Kafka, Elasticsearch, Cassandra and Grafana
Developing tooling for internal teams, customers and partners
Troubleshoot and resolve technical issues with help from the product and operations teams
Customer support : triage, driving support cases to closure, escalation to other teams
Drive cross-functional user-experience and supportability improvements
Maintaining internal and external product knowledge bases
Provide feedback to Aiven sales and product development teams
Continuous improvement of the processes and tooling for all of the above
4-5 years of software development experience, (preferably backend or platform engineering)
Extensive Python programming experience (Please Note : we are not looking for web developers)
Demonstrated cloud computing experience
Demonstrated experience working with database and messaging systems such as PostgreSQL, MySQL, Elasticsearch, Cassandra, Grafana, InfluxDB, Redis and Kafka
At least intermediate level Linux and networking experience
Demonstrated experience troubleshooting issues and resolving customer issues in a timely manner
Previous experience working directly with customers, would be an asset
Experience in writing technical blog posts would also be an asset
Excellent communication skills and the ability to communicate clearly, concisely and effectively with customers and colleagues
Fast learner - Ability to pick up new and unfamiliar technologies quickly
Experience contributing to open source technologies would be an added bonus
A dynamic start-up environment with a rapidly growing, international business
Highly experienced colleagues
Lots of space and freedom to be yourself and act as an owner
Participation in employee stock option plan
Comprehensive Benefits program including private Medical, Dental and Vision coverage
Mobile phone and subscription
Flexible working hours
Office snacks, soft drinks, treats and fruits
If you’re interested, send us your application along with a link to your GitHub profile.