Lending Specialist
Scarborough, Ontario
2d ago

Are you looking to help people find solutions to their financial needs? Fairstone is hiring a Lending Specialist in our Scarborough, ON branch.

Whether you are looking to start a new career in lending, or you are an experienced specialist looking for growth opportunities, we would like to meet with you!

Job Duties and Responsibilities

Reporting to the Branch Manager, your main responsibilities will be :

  • Providing a best-in-class customer service to current and prospective customers, on the phone or in person, by : Creating a welcoming environment, helping customers feel understood and relieved to have found a financial solutionResponding promptly to all customer applications / inquiriesBuilding trust and maintaining ongoing relationships
  • Meeting and exceeding individual and team targets by : Handling all incoming customer inquiries and applications coming through our different marketing channelsSoliciting for new and renewal business through customer contact to generate sales leads, in-person and over the phoneEffectively gathering information during the loan application process to offer a personalized lending solution to each customerManaging overdue accounts by understanding the customer’s situation, being solution-driven and treating each customer with respect and empathy
  • Acting with integrity and holding yourself to the highest ethical standards by : adhering to all policies and procedures related to handling confidential informationensuring accuracy in any customer documentation and handling accurate payment processing
  • And any administrative tasks related to the above including taking payments, setting up new customer accounts and completing loan closing paperwork.
  • Qualifications

  • Post-Secondary or High-school diploma
  • 1-2 years of sales and / or customer service experience preferred
  • Strong interpersonal skills that demonstrate the ability to work effectively with people
  • Must be able to work flexible hours
  • Authorized to work in Canada
  • What’s in it for you?

    Looking for a rewarding career? You’ve come to the right place. At Fairstone, we offer all our permanent employees :

  • Competitive salary with bonus potential
  • Incentive programs to recognize when sales targets are met (applies to branch network employees only)
  • A minimum of 3 weeks paid vacation (prorated to your start date)
  • Flexible Health and Dental Benefits
  • Employer Sponsored Pension Plan
  • Personal days and sick days
  • Tuition Assistance Programs
  • Paid volunteer day and organized volunteering events across the country
  • Ongoing Learning and Development Training
  • Referral Incentives up to $5000.00
  • and Much More

    If you’re seeking a role with a growing business that values employee development, Fairstone is the right place for you!

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