Bilingual Account Service Coordinator
Pivotal Integrated HR Solutions
ON - Vaughan,
1d ago

Category : Account Manager

Job Type : Permanent

Bilingual Account Service Coordinator

Our client, an international polymer manufacturer and distributer, is looking for a Bilingual Account Service Coordinator to join their team in Vaughan.

This is a fantastic opportunity to work with an amazing group of people!

Responsibilities :

  • Responsible for processing orders; order entry, order acknowledgment and follow-up
  • Follow up and Tracking of orders is the most important aspect of this job
  • Need to be resourceful in making split second decisions in regards to late shipments, rerouting
  • Imperative employee is detail oriented, can work under stress and be very diplomatic when dealing with high maintenance customers and salespeople.
  • Coordinates logistics for shipment of all goods (incoming, outgoing) within Canada and USA
  • Requests freight rates
  • Follows minimum inventories to maintain and initiates orders for replenishment
  • Process customs documents for US exports
  • Assists in production planning (completes the relabelling, repackaging, production form)
  • Knowledge of MSDS, Certificate of Origin, Commercial Invoices is a plus
  • Computes cost of goods sold for equipment
  • Ability to work with multiple locations and ship-to’s
  • Experience with proper email etiquette
  • Ability to read, write and speak English and French clearly and fluently
  • Needs to know basic Excel
  • Preferred Skills :

  • Previous Microsoft Nav experience
  • Experience in dealing with shipments from US, France and China
  • Prior experience working in a chemical or manufacturing field
  • Knowledge of shipping documents, ie. Commercial invoice, B13, Incoterms
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