Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
The Manager, Operations, Risk & Controls, reporting to the Director, Operations, Risk & Controls, will be responsible for supervising a team of Risk and Control Leads, and will ensure the appropriate control monitoring, testing, and reporting related to risk and control deficiencies for the Canadian Retail Operations and Trust services are implemented accordingly.
The Manager ensures the completion and documentation of the key risks and controls in the Risk and Control Inventory (i.
e. Risk and Control Self-Assessments (RCSAs), Authority to Operate (ATO), End-User Computing (EUC), Service Level Agreements (SLAs), etc.
The Manager will work with Global Wealth Asset Management (GWAM) Operations Risk Management team to ensure all issues are reviewed and remediated accordingly and will lead all aspects of the Risk and Control Leads in the completion of the internal and external audits for the Operational teams.
The successful candidate will have an in-depth background and expertise in the asset management industry, in addition to significant experience with internal controls and / or the management of operational risks.
A keen ability to build relationships with the impacted stakeholders. Strong analytical skills and the ability to think outside the box offering multiple options for solutions.
Your Contribution & Functions :
If you are ready to unleash your potential, it’s time to start your career with Manulife / John Hancock.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.
We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers.
As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.
4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years.
With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.