Communicate courteously with guests by telephone, email and face to face, providing excellent guest service;
Schedule and supervise store staff; prioritize, assign tasks and follow up;
Daily floor walks to assess stock levels, rag outs, pricing, organization and cleanliness of the store;
Ensure targets are being met;
Promoting and selling products and services while maintaining a variety of reporting and scheduling systems;
Comply with all legislative and company policies and procedures adhering to Health and Safety, Operations, and Finance.
Assistant Store Manager Skills and Qualifications
A Grade 12 education with 2-5 years of demonstrated supervisory retail experience or an equivalent combination of education and experience;
Demonstrated experience driving results, motivating and directing others, and managing and measuring work / systems;
Superior process and time management skills, experience in cash, pricing, sorting procedures and product display and promotion;
Excellent oral and written communication skills, interpersonal skills and experience working with a diverse population are essential;
Computer literate with demonstrated proficiency in Microsoft Office suite, email, internet, and have knowledge of basic accounting procedures, including online payroll and time keeper systems;
Successful reference and background check.
A passionate fast-paced retail environment where you will be immersed in our operations and service;
Firsthand experience of the impact of our work in our communities;
Competitive compensation including :
Employer provided RRSPs
Vacation (3 weeks / 6%)
Paid sick time
Leadership Development Training
The opportunity to learn new skills, job advancement, recognition programs and in-store sales incentives.
You can expect
To join a hands-on work environment where you will be required to physically move through our operation while adhering to daily goals;
We are operational 7 days a week and schedule our employees based on operational needs; days, evenings and weekends (Please Note : Our stores are open for shopping Monday to Saturday and Sundays we are open to receive donations).
As part of our ongoing commitment to ensuring a safe and healthy work environment for all of our employees, CSA approved footwear is required for all Retail and DRC positions within NRO.