IT File Transfer Analyst
Sun Life Financial
North York, Ontario
5d ago

Job Description : About the role :

About the role :

The Data and Business Intelligence Technology team requires a IT File Transfer Analyst who can apply file transfer expertise and knowledge of file transfer techniques to support internal and external clients in a complex file transfer environment.

What will you do?

  • Monitor file transfer events and alerts, triage / analyze and resolve or escalate as appropriate
  • Follow established procedures to service and support the file transfer environment
  • Accept user requests, triage and analyze them, then complete or assign as appropriate
  • Handle changes, incidents and problems per ITIL model
  • Consult with internal and external clients to determine requirements for successful project deliverables
  • Act as an interface and provide advice and backup to other analysts and network support personnel
  • Work with external vendors and service providers as required
  • On-call support and some overtime (outside regular scheduled shifts) may be required
  • What you need to succeed :

  • University degree of college diploma
  • Ability to manage multiple projects / tasks, organize work and set priorities
  • Strong analytical skills with an eye for detail and accuracy
  • Customer and results focused, with an ability to work with stakeholders to understand and act based on their needs and achieve a valued result
  • Comfortable with ambiguity and able to operate in a matrix environment with complex tasks
  • Comfortable learning new applications and processes quickly with minimal direction
  • Preferred Skills :

  • Ability to work with a minimum of supervision
  • Good verbal and written communications
  • Good practitioner of incident management, problem management and change management processes
  • Strong technology skills
  • Demonstrated team player and a positive attitude
  • Assets :

  • Experience in supporting Sterling File Gateway, Integrator
  • Experience in onboarding clients
  • Experience in supporting an automated file transfer environment
  • Knowledge of mainframe JCL and scheduling
  • Certified in Industry recognized certifications such as Cisco's CCENT / CCNA
  • What’s in it for you :

  • Competitive salary and bonus structure influenced by market range data
  • Pension, stock and savings programs to help build and enhance your future financial security
  • A common sense dress code, where you dictate how you dress based on your day
  • An environment of continuous learning and improvement
  • The opportunity to move along a variety of career paths with amazing networking potential
  • The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors.

    In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.

    Certain sales focused roles have sales incentive plans based on individual or group sales results.

    Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues.

    We welcome applications from qualified individuals from all backgrounds.

    Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-

    mail a request to thebrightside sunlife.com.

    We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

    Salary Range :

    55,000 / 55 000 - 90,800 / 90 800

    Job Category : IT - Technology Services

    Posting End Date : 25 / 07 / 2019

    25 / 07 / 2019

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