What you will be doing
Under general supervision of the Program Manager, performs the administrative functions for their assigned Program. Responsibilities include activities such as generating and distributing reports, maintaining business information, drafting correspondence, and processing co-
pay requests. PRIMARY DUTIES AND RESPONSIBILITIES :
Performs general administrative tasks such as handling the mail, typing, filing.
Responsible for processing copayment requests for patients, pharmacies and / or physicians for programs offering copay assistance or concierge payments.
Liaise with Program managers to ensure copayment KPIs are met.
Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments.
Liaise with 3rd party payment administrator to ensure accurate electronic payment processing.
Establishes and maintains office files, makes appointments and arranges meeting rooms as required.
Compiles information from various sources and utilizes the information for uses such as generating reports.
Audits and maintains various reports specific to his / her business location by checking for errors, inconsistencies or discrepancies;
makes corrections and notifies appropriate personnel of any modifications.
Ensures that department schedules and calendars are kept updated.
Updates and maintains pertinent business information via computer or department files.
Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time.
Drafts and types correspondence and / or presentations to be sent to internal and external contacts.
Responsible for managing multiple projects for many departments within a business segment or across multiple business segments.
Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues.
Maintains and promotes positive and professional working relationships with associates and management.
Complies with all appropriate policies, procedures, safety rules and regulations.
Performs related duties as assigned.
What your background should look like (minimum qualifications)
Post-secondary education in a related field
2-3 years' experience in an administrative role
In-depth knowledge of the Microsoft Office Suite of applications is essential
Proven accuracy when processes large amounts of data;
Candidate must have strong communication and interpersonal skills;
Ability to work independently and in a team environment;
Adaptability to change and to learn new skills as required; and
Bilingual, French / English an asset
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS : Ability to communicate effectively both orally and in writingStrong interpersonal skillsStrong analytical and mathematical skillsStrong organizational skills;
attention to detailAbility to resolve issues quickly and efficientlyAbility to represent a positive and professional imageStrong knowledge of Microsoft Word, Excel, Power Point and OutlookAbility to implement processes resulting in satisfactory audit practicesAbility to consistently meet deadlinesExcellent problem solving skills;
abilityWhat AmerisourceBergen offersWe offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.
Competitive compensation packages
Comprehensive health and dental plans
Flexible & remote working options
Online peer-to-peer recognition program
Corporate discounts with multiple establishments, including fitness centers
Health & Wellness program with onsite yoga and massage therapy