Experienced Destination Expert (Luxury Travel Sales)
Kensington Tours
Kitchener, Canada
23h ago

Job Description

What You’ll Be doing

As a Destination Expert, you are responsible for the planning, selling and implementation of luxury private-guided tours for our customers.

From the initial conversations to providing expert advice, from collecting quotes to sending confirmations, you will work closely with customers and service providers to create the ultimate travel package for each of your clients.

This is not selling pre-packaged tours, but rather a truly consultative endeavour. You will need to craft your approach creatively and you will negotiate, handle objections and identify additional business opportunities.

It’s your goal to ensure all clients return home having had a trip which exceeds their expectation.

Who You Are

  • A Passionate Traveller
  • A mountain climber, a deep diver, an explorer, a curious nomad or perhaps a globetrotter who has lived, worked or travelled extensively in your specialized region.

  • A Fabulous Storyteller
  • You share your destination expertise passionately and can create a story that ignites excitement through a warm phone presence and professional email communications.

  • A High Performer
  • A trusted advisor, an account manager, an entrepreneur. You know how to follow a lead, entice a client, close a sale and guarantee satisfaction.

  • A Devoted Team Player
  • Your team matters to you. You enjoy partnering with and supporting each other during work hours, and the conversations will likely continue when the computer is off.

  • A Curious Learner
  • You are excited to keep updated with new product development and thrive on continuing to build intimate knowledge of your region.

    Qualifications

  • Previous experience in Travel Sales preferred
  • Ideal candidates have previously worked in a luxury tour sales environment
  • Must possess experience in building FIT packages
  • Experience in living, working or travelling extensively in the countries / regions you sell
  • Well-versed in consultative sales approach
  • Proven record of meeting and exceeding monthly sales targets
  • Expert in client relationship building
  • Ability to resolve problems independently in a timely manner
  • Appreciate and exemplify teamwork
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